Customer Marketing Manager

Há 6 dias

Lisboa, Portugal Rydoo Tempo inteiro

We are_ Rydoo_ Europe’s fintech scale-up that makes expense management the easiest part of your day.

Expense management has been too complicated for too long. Rydoo's app backed with OCR technology helps our clients save time and money with just a few clicks & photos.

We are building a new generation of expense management software with a product-first approach that our end-users truly benefit from.

**Rydoo in a snapshot**:

- Ambitious international team (150+ Rydoo'ers and growing)
- 33 nationalities speaking over 15 languages
- 6 offices across 3 continents
- Easy-to-use expense management app available on iPhone and Android
- Supporting over 10,000+ clients and 1 million+ users worldwide
- 4.7 employer score on Glassdoor

**The Role**:
Rydoo is looking for a Customer Marketing Manager to join our Marketing Team under the scope of Product Marketing.

You will work closely with a cross-functional team to contribute to the growth of the business by impacting customer retention, expansion, and advocacy.

**Responsibilities**:

- Work with the CSM team to support their retention goals with marketing campaigns
- Work with the AM team to support their expansion goals with marketing campaigns
- Manage Customer communications (ex: Monthly Newsletter)
- Manage the activities of the Customer Advisory Board
- Bring customers into marketing activities and events for acquisition
- Manage the creation of Case Studies and testimonials
- Be the voice of the customer inside the Marketing team
- Manage customer advocacy and referral programs
- Manage and optimize customer reviews platforms
- Provide customer feedback to product and CSM to improve customer communication.

**Requirements**:

- BS/MS degree in marketing or a related field
- 2-4 years on a similar role
- Demonstrable experience managing marketing communications and campaigns
- You are proficient in marketing automation
- You have the ability to manage multiple projects at the same time in a fast-paced environment.
- You are focused on delivering tangible results with a business impact

**Benefits**

Next to our amazing team, informal & international company culture and our mission to become the N1 expense management tool in Europe, we offer some nice benefits that make working at Rydoo even more fun:

- A competitive package, including salary and benefits
- Meal vouchers of €9 per day
- Rydoo Hybrid work policy: decide for yourself where you are most efficient
- Rydoo On Tour: our international mobility program that gives employees the possibility to temporarily relocate to one of the countries we have a Rydoo office.
- Professional freedom and a flexible work environment
- Upskilling through training and coaching programs
- Regular company and team events
- Wonderful international team with more than 33 different nationalities
- Free Portuguese language classes
- Spectacular onboarding program for all new Rydooer’s
- Free drinks, fruits & snacks to provide you with all the energy to do your job + the occasional after work drink, and great parties (believe us )
- Permanent contract

**Check us out**:
Join Rydoo and leave your mark on the future of Expense Management - Ready to join?

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