Empregos actuais relacionados com Customer Support Agent French - Lisboa - TLFE PT

  • Customer Support Agent with French

    Há 6 dias

    Lisboa, Portugal Atlean World Tempo inteiro

    **Job Title**: Customer Support Agent with French **Location**: Lisbon **Languages Required**: French and English Join Our Dynamic Team in Lisbon! Are you passionate about customer service and technology? Do you want to be part of a vibrant team that values innovation and collaboration? We have an exciting opportunity for you as a **Customer Agent **n...

  • Customer Support Agent

    Há 5 dias

    Lisboa, Portugal JUJUR Tempo inteiro

    Position: French Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Ensure customer satisfaction and provide professional customer support - Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow - Identify the...

  • Customer Support Agent

    2 semanas atrás

    Lisboa, Portugal JUJUR Tempo inteiro

    Position: French Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary + bonuses **DUTIES AND RESPONSIBILITIES**: - Ensure customer satisfaction and provide professional customer support - Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow -...

  • Customer Support Agent French Speaking

    2 semanas atrás

    Lisboa, Portugal TLFE PT Tempo inteiro

    TLF is a team of experts in IT, marketing, advertising and promotion activities. A team of experienced, hardworking and creative people who are never short of ideas that work best for your business. As an innovative software development company, TLF navigates the business landscape via industry knowledge and digital capabilities. We combine results-driven...

  • Multilingual Telecom Support Agent — German/French

    3 semanas atrás

    Lisboa, Portugal 1GLOBAL Tempo inteiro

    A global mobile communications provider is seeking a Customer Service Agent based in Lisbon to provide telephone and online support primarily in German or French, while also being proficient in English. Responsibilities include acting as first line support, resolving technical queries, and ensuring excellent customer service. The ideal candidate will...

  • Customer Support Agent You Tube

    Há 4 dias

    Lisboa, Portugal I-Hire Agency Tempo inteiro

    I-Hire Recruitment is working with a leading multinational technology business that is looking to recruit a French-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform.  Position: Customer Support Agent Location: Lisbon, Portugal  Employment type:...

  • Technical Support Agent

    Há 6 dias

    Lisboa, Portugal Skye Business Solutions Tempo inteiro

    Join our client for an exciting opportunity in Lisbon, Portugal. **Bullet Points** - This role is based in Lisbon, Portugal - Do you speak fluent French and want to experience a new country - Assist users with pre sales general inquiries, and technical support **Full Job Description** **About the Role** French Customer Technical Support in Lisbon,...

  • Customer Support Agent

    1 dia atrás

    Lisboa, Portugal Toptalent Tempo inteiro

    Position: Customer Support Agent (Spanish)Location: Lisbon, PortugalWork model: on-site Employment type: fixed term (6 months) Remuneration: Base salary + bonuses DUTIES AND RESPONSIBILITIES:Provide responsive and professional support to business customers across communication platforms (Phone, Email, Chat). Assist clients with

  • French Customer Service Agent

    1 semana atrás

    Lisboa, Portugal Adecco Recursos Humanos Tempo inteiro

    A French-speaking Customer Service Agent is needed to assist members with reservations, tickets, and provide support. Work in Lisbon with a permanent contract.

  • French-Speaking Customer Support Agent

    1 semana atrás

    Lisboa, Portugal CBTalents Tempo inteiro

    German-speaking Customer Support Agent needed to assist customers via phone, email, and chat, troubleshooting issues and providing solutions.

Customer Support Agent French

3 semanas atrás

Lisboa, Portugal TLFE PT Tempo inteiro

TLF is a team of experts in IT, marketing, advertising and promotion activities. A team of experienced, hardworking and creative people who are never short of ideas that work best for your business. As an innovative software development company, The luck Factory navigates the business landscape via industry knowledge and digital capabilities. We combine results-driven digital transformation strategies and data engineering at scale. Being a technology agnostic IT services provider, we advise and implement the best enterprise business solutions to help realize your digital strategy.

We are looking for an outgoing and highly motivated Customer Support Agent to deal with our customers. The CS Agent plays a key role in optimizing the customer experience and also work with different departments in order to solve customers-related issues. To be successful, you should be able to show empathy and have excellent communication skills.

Training will start immediately after recruiting process ends.

Main responsibilities:

- Build and maintain a strong relationship with customers by providing prompt and accurate service in order to promote customer loyalty via several media channels.
- Liaising regularly with the Finance department and validating the KYC (Know Your Customer) documents in order to facilitate customers' monetary transactions.
- Working closely with the Technical department in order to remain aware of and to solve any potential technical issues associated with the products.
- Communicating with the Marketing department to escalate and solve any issue that may arise.
- Ensuring delivery of excellent customer service to resolve any kind of inquiry.
- Being aware and keeping up to date with all the procedures related to your department.
- Being able to point out any process weaknesses and escalate it to the management.

Key requirements:

- Excellent communication skills in French (writing and speaking - native level).
- Good command of English.
- Highly motivated team player.
- High level of empathy.
- Able to work in a high-volume work environment.
- Self-motivated with a positive attitude and good problem solving skills.
- Previous experience from a customer service position is an asset.

Additional information:

- Full time position, based on the outskirts of Lisbon (Carnaxide).

Package:

- 40 working hours per week (work in shifts 08h00-17h00 / 12h00-21h00 from Monday to Sunday with 2 rotating days off per week).
- Food Allowance.
- Transport Allowance.
- Gym allowance (after 6 months working)
- Quarterly event activities.
- Health and dental insurance.
- Birthday gift
- Company anniversary gift

**Salary**: 20,000.00€ - 25,000.00€ per year

**Language**:

- native French (required)