Inside Sales Manager

Bounce powers a global network of 10,000 local businesses that offer luggage storage, package acceptance, and more. We aim to create the world's largest tech-enabled two-way market platform, seamlessly connecting retail chains and travelers through an intuitive app. Our vision is to serve as the "OS for brick & mortar SMB stores," activating new revenue streams with just a “flip of a switch”. To achieve this, we're seeking dedicated builders who share our core values: innovative, results-driven, scrappy, visionary, and passionate about building a trailblazing company. Bounce is headquartered in Lisbon, Portugal, with a global presence. We are proudly backed by leading Silicon Valley investors, including Andreessen Horowitz and General Catalyst. Our exceptional team ceaselessly challenges the limits of our achievements. Learn more about Bounce's Series A, spearheaded by a16z, **here** **About the role** **Responsibilities** - ** Team Leadership**: Lead, coach, and motivate the inside sales team to achieve individual and team sales targets. - ** Performance Management**: Monitor and evaluate the performance of inside sales representatives, providing regular feedback and coaching to optimize performance. - ** Sales Strategy**: Develop and implement sales strategies to drive revenue growth and expand market share. - ** Pipeline Management**: Oversee the sales pipeline, ensuring accurate forecasting and timely follow-up on leads and opportunities. - ** Training and Development**: Provide training and development opportunities for inside sales team members to enhance their skills and capabilities. - ** Customer Relationship Management**: Build and maintain strong relationships with key customers, ensuring high levels of customer satisfaction and retention. - ** Cross-Functional Collaboration**: Collaborate with other departments such as marketing, product development, and customer service to support overall business objectives. - ** Reporting and Analysis**: Generate sales reports and analyze sales data to identify trends, opportunities, and areas for improvement. - ** Process Improvement**: Continuously assess and improve sales processes and procedures to enhance efficiency and effectiveness. **Your profile** - Proven track record of success in inside sales management, with a minimum of 3 years of experience in a people management role. - Travel, Marketplace, or Delivery industry experience in a fast-paced high-growth tech startup environment. - Strong leadership skills with the ability to inspire and motivate a team. - Excellent communication, negotiation, and interpersonal skills. - Strategic thinker with the ability to develop and implement sales strategies. - Analytical mindset with the ability to interpret sales data and make data-driven decisions. - Proficiency in CRM software and sales analytics tools. - Ability to thrive in a dynamic environment and adapt to change. **We offer** - Work at a well-funded and proven startup with large ambitions - Competitive salary - Generous equity package - Private health insurance - Flexible vacation/time-off policy - An entrepreneurial culture where pushing limits and taking risks is everyday business - Open communication with management and company leadership - Small, dynamic teams = massive impact At Bounce, we're dedicated to fostering an inclusive environment regardless of gender identity, orientation, or expression. Our mission is to eradicate exclusivity and barriers and encourage fresh thinking and perceptions in a space of belonging. We don't define ourselves by race, gender, or age. We are about people. Without our people harnessing their creativity and innovation, we are nothing.