Marketing Agent

2 semanas atrás

Lisboa, Portugal Estoril Sol Digital Tempo inteiro

We are currently looking for a **Marketing Agent **position to work in a fast-moving iGaming environment, where the main goal is to optimize player loyalty according to the needs of our online customers.

Your challenge:
As **Marketing Agent on CRM scope**, your challenge will be to manage the operational set-up of the CRM strategy. To perform this mission, you will need to:

- Work closely with the technical teams to implement the CRM tool.
- Identify player segments and create tailor-made mailings.
- Create a marketing plan based on the CRM needs and take charge of the creation of the scenarios present in this plan.
- Actively solve any possible problems during the development of the marketing plans.
- Take responsibility for the delivery of the scenarios within the foreseen deadline and its implementation via the various means of communication available in the CRM tool.
- Perform a regular follow-up and respond to the questions of the customer service department.
- Assure the reporting of the results generated by the CRM campaigns and offer propositions to optimize these results.
- Set up A/B testing and perform ongoing assessments.
- Coordinate and articulate with Product, CS, Design and PX teams, according to its needs.
- Assure a regular reporting about the progress of the various CRM projects.
- Monthly reporting.

Your talents:

- Analytical skills - Organized - Reactive
- You have a degree in marketing, communication or web strategy and have already had the opportunity to develop your skills in marketing project management (at least 2 years) and/or customer loyalty/retention.
- Any experience in customer retention is a serious asset.
- You are English and Portuguese proficient and have excellent spelling and writing skills in these two languages.
- You are a good communicator and like to work in a group due to your excellent interpersonal skills, both with your colleagues and the management. You are able to get results thanks to your organizational skills and your sense of diplomacy.
- Your previous employers have recognized your capacity to manage your stress levels. Your analytical skills and intelligence allow you to understand a situation and find adequate solutions.
- You like to be efficient, show initiative and are solution/result oriented.
- You are resourceful, know how to work on your own and are at ease with various IT tools, especially Outlook, Word, Power Point and Excel.
- Experience with CRM software and a basic knowledge of HTML are an asset.

Our offer:

- An enriching and valuable experience in a playful sector
- A full
- time contract, with an attractive and dynamic salary package to match your talents and investment.
- A training with professional and passionate colleagues in a fun and challenging environment.
- An experience in a company that is in full expansion and ambitious about its development.

**Tipo de oferta**: Integral/Full-time

**Benefícios**:

- Cartão/Ticket refeição
- Seguro saúde

Horário de trabalho:

- De segunda à sexta-feira
- Turno de 8 horas

Remuneração suplementar:

- Décimo terceiro salário
- Subsídio de Natal

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