Customer Service Representative
2 semanas atrás
**Experience the power of a game-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. If you’re looking to grow and be inspired, as a **Customer Service Representative in Lisbon, Portugal (On-Site)** you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement. **Career growth and personal development** We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. **What you will do in this role** As a Customer Service Representative, you will: - Respond to inbound customer requests, documenting relevant case information - Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned) - Respond appropriately or escalate customers to higher tiers of support as defined and documented - Collaborate with other technicians to resolve or properly close help tickets **Your qualifications** Concentrix is a great match if you: - Have a high level of Dutch (written and oral) and fluent in English (B2) - Possess excellent writing and verbal communication skills to simplify technical language for non-technical users - Demonstrate patience when communicating and solving issues - Keep up with the latest IT and tech-related trends - Are proactive, self-motivated, and a great team player If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role. **What’s in it for you** In this role, we offer benefits that help you support your unique lifestyle: - Full-time with indefinite contracts (negotiable depending on your experience and our client's needs) - Competitive salary and performance bonus - Central location in Lisbon, Portugal - Bring-a-friend (referral) bonus opportunities - Full paid training on the company and the project you'll be working on - Career development programs, specialized courses, and language classes **Experience the best version of you** **Concentrix is an equal-opportunity employer** **Eligibility to work** In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position. **#nordics** Soort dienstverband: Fulltime Taal: - Dutch (Vereist)
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Customer Service Representative German Speakers
2 semanas atrás
Portugal Salt Services SA Tempo inteiroAs a **Customer Support Representative**, you will: - Provide top-notch telephone support to our customers **in German.**: - Assist both existing and potential customers with information and support related to our products and services. - Manage customer requests, ensuring accurate updates in our systems (e.g., rate adjustments, plan changes, service...
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Customer Representative
2 semanas atrás
Portugal Webhelp Portugal Tempo inteiro**Experience the power of a game-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized...
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Customer Service Representative With Danish
2 semanas atrás
Portugal Randstad Portugal Tempo inteiroAre you fluent in both German and English ? Are you looking to grow professionally while working from the comfort of your home in Portugal ? We’re recruiting on behalf of one of Switzerland’s largest telecommunications companies , and we’re looking for motivated professionals to join their Customer Retention Team — remotely . If you’re ready for a...
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Portugal Talingual Tempo inteiro**German-speaking Client Support (Remote, Portugal)** Work from home in Portugal supporting financial services clients. €1,100/month + bonus + meal vouchers + career growth. **Location**: Work from home, Portugal **Salary**: €1,030 gross/month (paid 14x per year) + up to €80 monthly fixed bonus (paid 11x per year)+ meal vouchers (~€150...
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Sales Representative
1 semana atrás
Portugal Exide Group Tempo inteiroEnergizing a new world with Exide Technologies About us: Exide Technologies (www.exidegroup.com) is an internationally leading provider of innovative and sustainable battery storage solutions for automotive and industrial applications. With more than 135 years of experience, Exide has developed and globally marketed innovative batteries and systems,...
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Técnico de Serviço ao Cliente
2 semanas atrás
Portugal Cerealis Tempo inteiroA Cerealis é um dos maiores grupos agroindustriais portugueses, com uma forte presença em Portugal e nos mercados internacionais de produtos alimentares. Especialista centenário na transformação de Cereais e no desenvolvimento de produtos de grande consumo, é líder do mercado português de massas alimentícias e de farinhas industriais, com uma...
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Customer Support with Hebrew
Há 3 dias
Portugal HRM Institute for RealRec Tempo inteiroWork in Lisbon, Portugal - No previous experience is required as complete training will be provided. We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be signing the...
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Head of Customer Care Services
Há 4 dias
Portugal Remote Feedzai Tempo inteiroYou:We are looking for a Head of Customer Care Services to lead our global Customer Care organization. This role will oversee two critical teams: the Support Team (led by a Senior Service Manager and two Support Managers) and the Enterprise Service Team (EST) (led by a Senior Engineering Manager). Together, these teams ensure incident resolution, SLA...
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Portugal HRM Institute for RealRec Tempo inteiroWe are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be singing the contract directly with the Portuguese employer. Are you fluent in **German**and passionate about delivering...
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Senior Customer Experience Specialist
Há 8 horas
Portugal Online Filings Tempo inteiroAbout Online FilingsOur mission is to empower entrepreneurs to realise their dreams and focus on what truly matters.Our Online Filings platform and software simplifies, automates, and eliminates business administrative tasks, helping entrepreneurs accomplish more with less effort.We aim to remove obstacles and enable entrepreneurs to achieve success faster...
