Laundry Supervisor
2 semanas atrás
**Mission**:
The Laundry Supervisor has the responsibility to guarantee the best experience to our guests.
**Job Summary**:
- Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard;
- Inspect linens and terry for damage and remove from circulation as necessary;
- Complete inventory of uniforms and linens as assigned;
- Report faulty equipment, maintenance needs, and safety hazards to manager/supervisor;
- Train employees on all laundry procedures, including safety procedures and equipment operation;
- Verify that laundry requests are completed for each department as needed;
- Conduct monthly inventory of laundry supplies in order to maintain necessary supply levels;
- Verify that laundry requests are completed for each department as needed;
- Operate and monitor washing, dry cleaning, and drying machinery;
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
**Requirements**:
- Previous experience in customer service;
- Ability to work in a team;
- Strong communication and team management skills;
- Strong results orientation;
- Good appearance;
- Attention to details.
**Education/Professional Experience**:
- Basic/high school degree/professional training in the Hospitality area (or similar);
- Hospitality or cleaning training is required for this position.
**Language Skills**:
- Good communication skills in Portuguese and English (mandatory).
- Previous experience in customer service;
- Ability to work in a team;
- Strong communication and team management skills;
- Strong results orientation;
- Good appearance;
- Attention to details.
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