Customer Support Specialist
Há 2 dias
We're looking for **Italian** speaking Customer Support professionals to join our client's team in the beautiful Portugal
**_ Starting date: May 1st_**
**What you'll do**:
- Give accurate, valid and complete information by using the right procedures;
- Be the owner of the customer query and ensuring a timely resolution and response;
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner;
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets;
- Create amazing customer experience that people value and we are proud of;
- Be responsible to follow the direction of management and provide feedback
**What's the offer**:
- Health Coverage and Private Health Care.
- Attractive Salary package.
- Fast career growth opportunities
- ** Work from home anywhere in Portugal**
**What we're looking for**:
- Italian C2 level
- English B2 level
- Ability to resolve customer concerns and create a seamless customer experience.
- Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices.
- Ability to walk customers through complex procedures from start to finish.
- EU Citizenship or Portuguese residence
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