Salesforce Administrator

Há 6 horas

Porto, Portugal PTC Group Tempo inteiro

**About the job Salesforce Administrator**:
**WHO YOU ARE**:

- A professional with practical and hands-on experience in implementing, managing Salesforce solutions in Sales Cloud and Service Cloud
- Salesforce Administrator certified
- Salesforce Service Cloud Consultant and/or Sales Cloud Consultant certified - a plus
- A professional with configuration experience in Lightning experience
- Experienced in setting up reports and dashboards
- Able to translate business requirements into innovative Salesforce solutions
- A self-starter and motivated individual who works well under pressure
- Able to multitask, prioritize and coordinate tasks to meet multiple deadlines
- Effective communicator with all levels of management
- Proficient in English, written and spoken
- Able to work in a fast-paced environment
- Experience providing 2nd line support of salesforce service cloud and sales cloud (Lightning). Marketing Cloud is a plus.

**WHAT YOU'LL DO**:

- Triage incidents raised by users and diagnose whether the system is working as intended and identify which components of the system needs to be remedied
- Resolve defects / bugs in the setup, configuration, etc. of Salesforce Service Cloud, Sales Cloud and Marketing Cloud
- Define, document user stories and business processes
- Develop detailed business requirements and acceptance criteria for target improvements.
- Test, demo and provide post-deployment support for solutions delivered, from small enhancements to large projects.
- Leverage knowledge of best practices and build reports and dashboards.
- Provide train-the-trainer on process and system changes.
- If required, coordinate across multiple support teams if the incident relates to non-salesforce components
- Create or update How To’s and provide knowledge transfer to our internal 1st level support team.
- Interact with product managers and business representatives to ensure the system solutions meet the functional requirements
- Work on functional specs and test scripts
- Work with business and other functions as needed on process implementation planning including UAT support
- Work in an Agile environment with a service mindset, keeping always the customer in your mind. You will question and offer alternatives to ideas and solutions brought to the team in the spirit of delivering on your customer needs and aligning with the overall strategy for Salesforce development at FARFETCH.

  • Salesforce Administrator

    Há 6 horas

    Porto, Portugal Integer Consulting Tempo inteiro

    _A Integer Consulting é uma empresa portuguesa de consultoria em tecnologias de informação. Somos especialistas em serviços de IT outsourcing, software, projetos de nearshore e desenvolvimento à medida. Somos parceiros dos principais players tecnológicos a nível mundial e trabalhamos com empresas nacionais e multinacionais de diversos setores de...

  • Salesforce Administrator

    Há 4 dias

    Porto, Portugal WIRE IT Tempo inteiro

    **WIRE IT** is a global company specialized in IT services. We are supported by an experienced team that knows the IT market, allowing our customers to make the best decisions and accomplish their business goals. We are currently looking for a **Salesforce Administrator **to join our team. **Location**: Hybrid, Porto. **Required skills**: - Degree in...

  • Salesforce Administrator

    2 semanas atrás

    Porto, Portugal Bruker Corporation Tempo inteiro

    visão globalBruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker's high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close...

  • Salesforce Administrator

    2 semanas atrás

    Porto, Portugal Bruker Corporation Tempo inteiro

    OverviewBruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker's high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation...

  • Salesforce Administrator

    2 semanas atrás

    Porto, Porto, Portugal Bruker Corporation Tempo inteiro

    OverviewBruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker's high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation...

  • Salesforce Administrator

    1 semana atrás

    Porto, Porto, Portugal Asenium Consulting Tempo inteiro

    Senior Salesforce Administrator – Sales Cloud & Automation ExpertOwn the Salesforce Platform & Drive Business EfficiencyAre you aSalesforce power userwith aknack for automation, security, and data management? We're looking for aSenior Salesforce Administratorto join adynamic teamwhere you'llmanage user access, optimize platform configurations, and automate...

  • Salesforce Administrator

    2 semanas atrás

    Porto, Portugal Asenium Consulting Tempo inteiro

    Senior Salesforce Administrator – Sales Cloud & Automation Expert Own the Salesforce Platform & Drive Business Efficiency Are you aSalesforce power userwith aknack for automation, security, and data management? We're looking for aSenior Salesforce Administratorto join adynamic teamwhere you'llmanage user access, optimize platform configurations, and...

  • Salesforce Administrator

    Há 3 dias

    Porto, Portugal GBT Solutions, Lda Tempo inteiro

    Want to Make Waves in Tech? GBT Solutions Is the Place to Be About Us:GBT Solutions is a Portuguese technology company founded in 2018, part of the HFA Group established in 1995. With a focus on delivering cutting-edge solutions across various industries, we are committed to fostering a diverse and inclusive work environment and are proud to be recognized...

  • Salesforce Administrator

    Há 3 dias

    Porto, Porto, Portugal GBT Solutions, Lda Tempo inteiro

    Want to Make Waves in Tech? GBT Solutions Is the Place to Be About Us:GBT Solutions is a Portuguese technology company founded in 2018, part of the HFA Group established in 1995. With a focus on delivering cutting-edge solutions across various industries, we are committed to fostering a diverse and inclusive work environment and are proud to be recognized...

  • Salesforce Administrator

    Há 3 dias

    Porto, Portugal VASS Tempo inteiro

    ⚡ Are you a Salesforce Administrator? If you are looking for a great team with a high technical level, where proactivity and the desire to do different things are valued,VASS IS YOUR PLACE!:We are a global digital transformation company with a team of 4,900 global players in 26 countries in Europe, America and Asia who work together to put organizations at...