User Onboarding Management Officer

**About the job**
- The User Onboarding Management Officer´s main mission is to build and manage an efficient Employee Onboarding, Transfer and Exit process in EMEA region. One of the main objectives of the role is to streamline and improve the current onboarding process for hiring managers and the new employees by providing a clear understanding of the data and system needs of various departments within BNP Paribas

**Your Main Activities Are**

Coordinate the onboarding, transfers and offboarding processes in EMEA with the various departments involved, such as HR, IT, Compliance, Procurement, Premises, Finance, among others

Become the centralized point of escalation for Hiring Managers during any onboarding, changes, transfer or exit processes

Produce and monitor KPIs to control the completeness and length of onboarding processes

Ensure the overall data coherence of the CIB organizational pyramid in the tool while coordinating all necessary updates

Maintain and update when needed, in close partnership with internal communication, HR and IT, the documentation and marketing associated with the service provided by the team

Ensure Corporate and Institutional Banking (CIB) Europe administration regarding the tool central administration and the quality of service returned

Contribute to the good working of the clients tools

Ensure first technical level for regional CIB administrators, and answer to their requests

**Profile and Skills to Success**

Master’s degree in Economics, Finance, Accounting or Business Management

Excellent communication skills and fluency in English, both oral and written

Up to 2 years of experience in Administrative Support

Proficiency in Microsoft Office Tools, particularly Excel

Critical thinking

Organizational skills

Creativity, innovation and problem solving skills

Client focused

Ability to develop and adapt a process

LI-Hybrid

**Why joining BNP Paribas?**
- ** Leading banking institution**

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.
- ** Our presence in Portugal**

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.
- ** International reach**

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
**Retail Banking**, a division that brings together all the Group’s retail activities and specialised business lines;

**Investment & Protection Services**that include specialised businesses offering a wide range of savings, investment and protection services;

**Corporate & Institutional Banking**division that offers tailored financial solutions for corporate and institutional clients.
- ** Diversity and Inclusion commitment**
- ** Commitment towards work/life balance**

At BNP Paribas we care about our employees’ wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
- ** Remote Working Conditions**

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.

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- In case you are selected for this role, further documentation will be requested to support your hiring process.