German-speaking Customer Support

Há 4 dias

Faro, Portugal Speakit Jobs Tempo inteiro

Remote position from Portugal mainland

Contract: 6 months

Starting date: 06/12/2024

Timetable:

- Monday to Sunday - Rotative shifts within the schedule below:

- Monday to Friday: 08:00h - 18:00h
- Saturday and Sunday 08:00h - 17:00h
- Days off: 2 days (rotative)

Description

World’s third-largest cruise brand as well as the leader in Europe, South America, the

Gulf region and Southern Africa, and the fastest-growing global cruise brand with a

strong presence in the Caribbean, North America and the Far East markets. We are

dedicated to making each of our cruises a voyage of discovery and unforgettable

emotions for every guest. We offer an enriching, immersive and safe cruise experience.

**Responsibilities**:

- Inbound calls
- Sell cruises packages
- Cross-Sell or Upsell cruises packages and associated products
- Customer support for post-booking and booking management
- Support travel agents with bookings and booking management
- Support customers with information about a range of questions like destination,

boats, documentations, prices etc.

Expected Start Date: 06/12/2024

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