Advisor for a Streaming Service Project

Há 6 dias

Lisboa, Portugal Webhelp Tempo inteiro

**About Webhelp**

**Webhelp** is a French multinational BPO company that is making business more human for the world’s most exciting brands. **By choosing Webhelp** you will be part of a family of over 120,000 game-changers from more than 140 locations in 60 countries.

Join us at **Webhelp** and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide.

**What you’ll be doing at Webhelp**

As **an French-Speaking Customer Advisor for a Streaming Service Project**, you will:

- Assist viewers through phone and/or chat regarding their inquiries
- Provide technical support and troubleshooting of system configurations and network settings
- Provide accurate and real-time answers to viewers’ inquiries
- Contribute to creating brand engagement for our Client.

**We’ll be a great match if you**:

- **Are fluent or proficient in French (C2) and fluent in English (B2)**:

- Are passionate about the entertainment and media industry
- Demonstrate excellent communication skills coupled with empathy and team spirit
- Are familiar with digital streaming services and devices
- Have a positive and can-do attitude

**What we offer you**:

- Strong compensation package (14 monthly payments per year plus bonus)
- Monthly meal allowance paid in voucher card (net)
- Private Health Insurance from day 1
- A Bring a Friend Program with attractive incentives
- Personal and career development programs and mentoring to develop skills
- Possibility to participate in a growing multicultural Project
- Flexible Schedule from Monday to Saturday
- Work in a diverse environment with people from over 75 nationalities
- Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more
- We promote inter-company mobility to work at any of our sites around the world
- Workplace**:Work from Home **(for people already based in Portugal)

**Webhelp** is an equal-opportunity employer.

**Tipo de oferta**: Período Integral

Requisito de idioma flexível:

- Português Não Necessário

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