Czech-speaking Customer Support Representative For

Há 8 horas

Lisboa, Portugal City Job Offers Tempo inteiro

Are you ready to embark on an exciting career journey in Lisbon? Join a dynamic team as a Czech-speaking Customer Support Representative for a leading renewable energy company. At our heart, we're all about providing exceptional customer experiences. Here's your chance to make a meaningful impact
- **About the Company**

At the forefront of renewable energy, we are committed to making a positive impact on the environment. Join us in our mission to drive sustainable energy solutions.

** Your Profile**
- **Proficient Czech and fluent English**:

- Excellent communication skills, empathy, and team spirit.
- Previous experience in Customer Service is a plus.
- Attention to detail - recognizing that small details can make the biggest difference.
- Demonstrated ability to work independently and make decisions with mínimal supervision.
- Passion for delivering exceptional customer experiences.

**✨ Your responsibilities**:
You will be at the forefront of our mission to deliver top-notch customer service in the renewable energy sector.
- Promptly responding to customer inquiries.
- Engaging with customers through various communication channels.
- Addressing and resolving customer concerns and complaints.
- Developing an in-depth knowledge of our products to effectively answer questions.
- Maintaining records of customer interactions, transactions, comments, and complaints.
- Collaborating and coordinating with colleagues when necessary.
- Providing valuable feedback to improve our customer service process.

**❤️ Benefits**:

- **Relocation package (Flight reimbursement, financial support for accommodation)**:

- **Competitive wages with fourteen monthly payments per year**:

- Health Insurance from day one of your contract
- **Performance Bonus**:

- Meal allowance in voucher card (net)
- **Major Care (up to 6 appointments per support area: psychological, financial, legal and psychosocial)**:

- **Urban Sports free membership**:

- Flexible work schedules
- Well-being campaigns, training and development programs, partnerships/discounts, and year-round events
- Feel Good Community - Tailored wellness and psychological support for our teams
- Opportunities for career progression and international growth
- Refer a friend program and other incentives
- A modern work environment in an attractive location with excellent public transport connections
- Experience the vibrant city of Lisbon, known for its quality of life

Join us in creating opportunities and making a difference in the world of renewable energy. Your journey starts here in Lisbon.

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