Cash Account Manager

CASH ACCOUNT MANAGER (JOB NUMBER: 2305SSOP14925)

**About the job**
- Cash Account Manager is the privileged interlocutor of clients to follow-up their cash accounts. This follow-up is taking into consideration client needs to optimise their treasury and ensuring the correct processing of their cash transactions
- To be part of a team working towards a common goal, following procedures and work organization, Cash Account managers will have to deal with several departments and interact with different activities, providing the possibility to expand the knowledge of all team members

**Your Main Activities Are**
- Process client instructions by analysing, validating and implementing those instructions
- Check and monitor failed instructions and provide the correct update to clients, including follow-up on client's instructions blocked by teams working in Credit Risk
- Identify and advise on any exceptional or irregular situations, and put in place corrective measures in line with management validation
- Extract the relevant information from systems and perform proper reconciliation of all details, while verifying documentation received and forwarding to relevant processing team (when applicable)
- Follow-up on set-ups and fill in the corresponding files/systems with relevant data
- Management and monitoring of client or counterparty claims via internal workflow tools (value date adjustment, return of funds, among others)
- Client testing follow-up - ensure that swift messages are properly integrated into systems when new clients are onboarded, or when new services are being introduced
- Confirm that the checklist tasks are done and updated in accordance with the client's specificities
- Perform tasks and/or participate in projects needed for the efficient achievement of BNP Paribas objectives

**Profile and Skills to Success**
- High School
- Advanced level of English, both written and oral
- Knowledge in MS Office Pack Excel
- Attention to detail / rigor
- Ability to collaborate / Teamwork
- Client focused
- Analytical Ability

LI-Hybrid

**Why joining BNP Paribas?**
- **Leading banking institution**

BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 65 countries, with around 190 000 Employees - including more than 145 000 in Europe.

**- Our presence in Portugal**

Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.
- **International reach**

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:

- **Retail Banking**, a division that brings together all of the Group’s retail activities and specialised business lines;
- **Investment & Protection Services** that include specialised businesses offering a wide range of savings, investment and protection services;
- **Corporate & Institutional Banking** division that offers tailored financial solutions for corporate and institutional clients.
- **Diversity and Inclusion commitment**
- **Commitment towards work/life balance**

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
- **Remote Working Conditions**

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
- In case you are selected for this role, further documentation will be requested to support your hiring process.

**Primary Location**: PT-11-Lisbon

**Job Type**: Standard / Permanent

**Job**: OPERATION PROCESSING

**Education Level***: Secondary Education

**Experience Level***: Not Indicated

**Schedule**: Full-time

**Entity***: PRT - CIB