Helpdesk

Há 7 dias

Porto, Portugal Noesis Tempo inteiro

**Description**:
**Requirements**:

- Degree in Computer Science or a similar field.
- Minimum of 1 year of experience in a Helpdesk or IT Support role.
- Experience in user support, including diagnosis and resolution of technical issues.
- Hands-on experience installing, configuring and maintaining Windows 10 and Windows 11 workstations.
- Experience working with ServiceNow.
- Good knowledge of Microsoft Office and Microsoft Teams.
- Knowledge of analysis, troubleshooting and resolution (Networks; Applications; Systems; Windows, Office).
- Ability to produce clear technical and process documentation.
- Proactivity and dynamism.
- Strong organizational and communication skills.

**Join us. Let's innovate together

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