Customer Advisor

1 semana atrás

Braga, Portugal Webhelp Tempo inteiro

**About Webhelp**

**Webhelp **is a French multinational BPO company that is making business more human for the world’s most exciting brands.   **By choosing Webhelp,** you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries.

Join us at **Webhelp **and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide.

**What you’ll be doing at Webhelp**

As a **Portuguese and English-Speaking Customer Advisor for a furniture trade leader**, you will:

- Resolve product or service problems by clarifying the customer's complaints.
- Provide accurate, valid, and complete information by using the right methods/tools.

**We’ll be a great match if you**:

- **Have a high level of Portuguese (written and oral) and fluent in English (B2)**:

- Have excellent communication skills coupled with empathy and team spirit
- Are available for rotating schedules
- Have previous experience in Customer Service or as a sales representative
- For non-EU residents, it is mandatory to have a valid work permit

**What we offer you**:

- Strong compensation package (14 monthly payments per year plus bonus)
- Monthly meal allowance paid in voucher card (net)
- Private Health Insurance (after 6 months)
- Personal and career development programs and mentoring to develop skills
- Possibility to participate in a growing multicultural Project
- Work in a diverse environment with people from over 75 nationalities
- Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more
- We promote inter-company mobility to work at any of our sites around the world
- Workplace**:Work on-site in Braga, Portugal**

**Webhelp** is an equal opportunity employer.

**Tipo de oferta**: Período Integral

Horário de trabalho:

- Turno de 8 horas

Idioma:

- Inglês (obrigatório)

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