Channel Operations Manager

Company Overview
Motorola Solutions is there for our customers when everything is on the line. In extreme moments when a hurricane lands or when a fire breaks out. And in everyday moments when a package arrives just in time for the holiday or when a child doesnt miss the school bus home.

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

Department Overview The Channel Operations team operates under the Senior Director of Channel and Sales Operations. At the high level, the channel operations team is responsible for growing the business of Motorolas fixed video solutions across direct and indirect partners and distributors.
**Job Description**:
The Channel Operations Manager will be responsible for implementing the regional go to market strategy. We are looking for a leader to drive all aspects of the partner program including cost analysis and incentive structures, channel optimization and channel performance management.

Basic Requirements
Responsibilities include

Drive and improve our frictionless signup process

Drive and improve our partner onboarding process

Work actively with Channel Operations, Marketing, Project Management and Digital Operations on IT systems needed to drive scale, integration, and automation into the business

Focus on enhancement, improvement, automation

Promote the value of partner programs internally and externally through marketing and education

Collaborate with global sales leaders to understand local issues and address their input

To be successful as Channel Operations Manager you should behave

543; years experience in a channel management role

Comfortable with change and driving change

Strong understanding of the video surveillance & access control market

Ability to think strategically and to translate into measurable actions

Strong time management, organizational, and negotiation skills

Motivated and focused with a passion for technology and an aptitude for customer satisfaction

Strong presentation skills verbal and written, able to communicate complex solutions in informative way, and adapt to a varied audience

Excellent IT skills, in MS Excel, Google Sheets and other essential platforms

Willingness to travel on an average of once per quarter

Multilingual

Global experience

Experience managing channel programs within the video security industry

Prior experience in marketing andor finance

Provide analysis, support, ideas and guidance to regional internal and channel leadership teams.

Identify metrics and monitor ongoing program performance, making adjustments as needed.

Provide periodic updates on program performance to executive staff, including analysis of performance and recommendations of changes as needed.

Work to implement the strategy to maintain a healthy partner channel across the regions for multiple MSI brands

Grow the sales of MSI brands with key partners, promoting MSI brands in the fixed video space as the go to brands

Collaborate with legal team to work through contracts and incentive programs

Collaborate with finance team for insights and cost analysis, tracking channel performance and progress for all partner tiers and types

Collaborate with digital operations team for input on needs of partners in your region within our online partner portal

Travel Requirements
Relocation Provided
Position Type

Referral Payment Plan Yes