Partner Development Specialist

**ROLE**: Partner Development Specialist, Portugal

**LOCATION**: Hybrid, in Lisbon

**DEPARTMENT**:Sales

**REPORTS TO**:Sales Director, Portugal

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The Partner Developer Specialist supports the channel development team in managing partner relationships, driving sales enablement, and contributing to the growth of the company's partner ecosystem. This role offers an opportunity to gain hands-on experience in channel management and business development in a collaborative and fast-paced environment.

**YOUR DAY TO DAY**:

- **Relationship Management**: Support partner and client relationships, acting as a point of contact for routine inquiries and basic assistance.
- **Channel Strategy Support**: Assist in executing the channel strategy, identifying new partners, maintaining existing partnerships, and improving partner programs and resources.
- **Sales Enablement**: Deliver basic training on products and services to partners, providing updated materials and case studies to enhance their sales efforts.
- **Opportunity Identification**: Support in identifying and qualifying sales opportunities and maintaining the sales pipeline in the CRM.
- **Performance Monitoring**: Track partner performance metrics, prepare initial reports, and ensure CRM data aligns with corporate objectives.
- **Partner Support**: Offer daily assistance to partners, troubleshoot simple issues, and coordinate with internal teams for complex problems.
- **Marketing and Events**: Help organize co-branded campaigns, partner promotions, and events, as well as support planning and logistics for trade shows and industry fairs.
- **Compliance and Contracts**: Assist in ensuring adherence to compliance standards, preparing documentation for contract renewals, and working with legal and finance teams.
- **Event Representation**: Represent the company at industry fairs and events to identify opportunities and close deals.

**WHAT YOU BRING TO THE TEAM**:

- At least 1 year of experience in a commercial role, preferably in the SaaS software or Contact Center industry.
- Basic understanding of CCaaS and UCaaS technologies.
- Strong customer-focus and sales orientation.
- Experience in CRM systems (Salesforce preferred), Sales Navigator and MS Office tools.
- Excellent verbal and written communication skills with an ability to build rapport quickly.
- Comfortable presenting to individuals or groups.
- Must have: English proficiency.
- Availability to travel occasionally.

**WHY BROADVOICE?**:
At Broadvoice, we believe in more than just work. We're committed to creating an environment where you can grow, learn, and make an impact while enjoying a balanced and fulfilling life. At Broadvoice, you're not just joining a company, you're joining a place where our success is your success, and your potential has no limits.

**Grow Your Career**:
Whether you're interested in advancing technical skills, developing leadership acumen, or exploring new areas, we support your career journey with clear growth paths, access to learning resources, and mentorship.

**Enjoy Flexibility**:
We know life happens outside of work. Our remote-first approach and focus on work-life harmony let you thrive in all areas of your life.

**Community & Culture**:
Be part of a team that values diversity, inclusion, and a sense of belonging—where your contributions make a real difference.

**Make an Impact**:
With us, your ideas are heard and your work is meaningful. As a member of our team, you'll play a central role in building a more reliable and process-oriented infrastructure for Broadvoice's future.

**READY TO JOIN US?**:
Are you ready to join a passionate and talented team to build the future of Broadvoice?