Business Analyst

2 semanas atrás

Lisboa, Portugal AUTODOC Tempo inteiro

**Where your expertise is needed**:
AUTODOC is the largest and fastest growing auto parts ecommerce platform in Europe. Present across 27 countries with around 5,000 employees, AUTODOC generated revenue of over €1.3 billion in 2023, supplying more than 7.4 million active customers with its 5.8 million vehicle parts and accessories for car, truck, and motorcycle brands. Curious minds, adventurous experts and tech-savvy professionals - one team, one billion euros revenue. Catch the ride

**What we’re looking for**:
We are seeking a Business Analyst to join AUTODOC’s Marketplace team, who will focus on Process Improvements and Analytics.

Reporting to the Senior Program Manager, you’ll collaborate with cross-functional teams like Category Management, Customer Care, and Analytics to streamline processes and generate data-driven insights that drive efficiency and growth across the Marketplace.

**Responsibilities**:

- Identify bottlenecks in the seller onboarding process and implement improvements for a seamless experience.
- Ensure product content accuracy and compliance by developing mechanisms to flag non-compliant or inappropriate listings.
- Conduct regular catalogue audits to enhance user experience and streamline content management processes.
- Create a framework for ongoing assessment and refinement of item data quality, ensuring better item data quality at scale.
- Coordinate closely with cross-functional teams such as Category Management, Customer Care, and Analytic, to align process improvements and enhance overall Marketplace efficiency
- Track seller and customer behavior to create dashboards and reports that provide actionable insights for decision-making.

**Requirements**:

- ** 2-5 years of relevant professional experience.**
- ** High Proficiency in Excel, SQL and PowerBI.**
- ** Fluent English**(Another EU language is a plus).
- Flexibility and willingness to learn new technologies.
- Strong project management skills with the ability to organize, prioritize, and manage multiple tasks.
- Demonstrated communication and collaboration skills with a focus on working with cross-functional teams.
- Attention to detail to ensure quality and consistency in deliverables.
- Adaptability and a proactive approach, with a focus on continuous improvement and efficiency.
- Basic familiarity with process automation tools and a willingness to learn new technologies.
- Analytical and problem-solving abilities to interpret data, identify trends, and develop insights.
- Familiarity with e-commerce or marketplace environments would be big plus.

**Perks at work**:

- Competitive salaries based on your professional experience
- Annual vacation of 22 working days and 1 additional day off on your birthday
- Meals Allowance 8 eur/day
- Healthcare Insurance
- Mental Wellbeing Program
- AUTODOC Corporate Discount
- Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
- Free English and German language classes
- Referral Program with attractive incentives
- Flexible working hours and hybrid work
- Fast growing international company with stable employment
- We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need._

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