Service/product Owner for Consent and Preference

Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?

**Position Overview**:
The Service/Product Owner for our Consent and Preference Management Platform will be expected to use a good level of knowledge and experience in managing business/ customer expectations, feedback and complaints while ensuring compliance to Quality, ISEC and Data Privacy regulations.

**Responsibilities / Essential Functions**:

- You own and manage our Consent and Preference Management Platform based on SAP Customer Data Cloud
- You manage the product backlog for the Service and drive corresponding discussions with global cross-functional teams, ensuring transparency across all involved teams
- You are responsible for the IT Service management incl. e.g. Incident, Change and Problem Management
- You plan and coordinate the go live together with your stakeholders, e.g. incl. test management and user acceptance tests
- You manage the different vendors (partly SaaS) involved in the provisioning of the Service
- You will ensure IT System compliance (e.g. in regards to quality, information security and data privacy regulation)

**Required Knowledge/Skills, Education**
- Bachelor's degree in a relevant field (e.g. computer science)
- General technical knowledge on APIs (e.g. Postman or any other API platform)
- Proven track record of successfully implementing IT projects using Agile methodologies (i.e. scrum) or other structured methodologies (i.e. Waterfall, Structured Problem Solving) and understanding of ITIL Framework Governance guidelines as well as tools (e.g. Azure DevOps, Service Now)
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Eagerness to understand Data Privacy and Business requirements and processes
- Structured thinking & ability to learn quickly
- Knowledge of Marketing tech stack areas (e.g. CMS, Marketing Automation) and Cloud platforms (e.g. Azure, AWS) is a plus

**Preferred Experience**
- 2+ years of experience with Consent and Preference Management
- Experience working with agile project management methodologies
- Experience working with global and cross-functional teams

**Being part of our team**:
Siemens Healthineers is a leading global medical technology company with over 170 years of experience and 18,000 patents. More than 66,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. We stand with our customers around the world to support them in delivering high quality care to their patients. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of: diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services. This is what truly matters to us.

**What do we offer you**:
**Siemens Healthineers has been Certified as a ‘great place to work’.** We are inspired to transform the way things are done - because we want what is best for our people, our customers, and ultimately to help everyone live longer and healthier lives. To find out more about our business and recent news, please explore our website.

In addition, we provide a flexible and dynamic environment with the space to stretch beyond your comfort zone in order to grow both personally and professionally. Our unique team spirit arises from embracing different perspectives, open debate, and the will to challenge conventions. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we want you to seek, implement and celebrate your best ideas.