Learning & Development Operations Specialist

Galp has been part of society for generations, and as energy changes, we adapt too. Here you will have the opportunity to grow, with the resources you need to develop at your own pace, in your own way. Together we can continue to contribute to the communities where we live and work. We can build a more efficient future for ourselves and for future generations. We're counting on your energy **Learning & Development Operations Specialist** **Bring your curiosity and passion into action. Join Galp Today** You will join the Corporate Center, the operational hub supporting our business units to thrive, through a culture of collaboration. This is where strategic planning and financial management, sustainable practices and technological innovation, risk assessment and human resources converge to ensure efficient and reliable service delivery. **How will your day-to-day look like**: - Collaborate with the team creating a great experience to the internal customers and supporting operations within the L&D team. - Support the change management and the continuous learning mindset at Galp, understanding needs and providing new solutions to their requests, aligned with our strategy at every moment. - Understand internal processes and follow documentation for L&D operations. It implies understanding different requests/questions addressed to the L&D area, clarifying the requirements with the different stakeholders. - Be resilient, as part of operations team to respond according to the rules and the mindset needed to rollout the learning ecosystem. - Contribute to the development and documentation of standard operating procedures and guidelines. Have a curious mindset to learn and streamline processes and optimize operational efficiency. - Optimize transversal solutions to be delivered in order to create the same experience to all internal customers, improve quality and generate effective cost reductions. - Prepare logistics, ensure data integration into the systems and assist in Live training programs to evaluate delivery. It implies setting up all the "behind the stage" solutions (coffee breaks, digitalization of data ). Oversee the production of classroom handouts, instructional materials, aids and manuals and support operations related to digital offer (eg. configuration of learning journeys). - Facilitate communication between trainers, participants, and stakeholders to ensure clarity and alignment on expectations. - Prepare and disseminate training-related communications, including announcements, reminders, and post-training follow-ups. - Compile and analyze training data (including attendance records, completion rates and evaluation feedback). - Manage calendars, scheduling, and logistics for training programs, workshops, and events. Ensure the maintenance of accurate records of training activities, attendance, and evaluations. - Troubleshoot technical issues related to training delivery, ensuring a seamless learning experience for participants. **What makes you unique**: - Processes driven - Strong proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with learning management systems LMS or other platforms. - Knowing how to navigate the volatility of the context, being resilient and flexible throughout the journey to adapt to different changes. - Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment. - Detail oriented - Analytical mindset with the ability to interpret data and generate actionable insights. - Adaptability and willingness to learn new technologies (Tech savvy) and processes. - Highly motivated to make things happen - Empathy - Team player with a collaborative attitude and a proactive approach to problem-solving. - Fluent in English **Your life at Galp** - An energy company integrated in the energy sector where you can make a difference; - Challenging Projects; - Competitive salary and bonus; - Health insurance for you and your family; - Meal allowance; - Holidays, 25 days. At Galp, we have the ambition to be a Human Centered Company, and for that we acknowledge our responsibility to promote Diversity, Equity and Inclusion (DEI) by having a genuine mindset, lived on our day-to-day, in all our processes. We believe that everyone should be celebrated and valued for who they are: not only for their potential, but also for their distinctive characteristics. potential, but also for their distinctive characteristics.