Oracle Retail Xstore Business Consultant

**Essential Duties and Responsibilities**:

- Assist in the definition of project objectives, scope, processes, organization, timelines, and overall approach
- Consider and define implementation and integration alternatives
- Act as a contact for the system functionality advice and provide coaching to the client business process team users
- Define system configuration requirements, identify gaps, and recommend system modifications and process changes to optimally satisfy business users
- Document functional requirements for modifications and support the design process for the client
- Escalate project issues that cannot be resolved within your sphere of influence/authority to the Project Manager as needed
- Provide support to multiple customer development and deployment projects by consulting on best practices for payment transactions, providing technical assistance, and custom solutions based on requirements
- Work with internal development teams to write customer-based functional requirements and support the development of new products and technologies
- Design hardware and software testing and evaluations for payment and tablet devices
- Provide regular project updates to key stakeholders
- Collaborate with business development and sales personnel to achieve both technical support of the certification of payment by processors and consult on them to pre-sales customers.
- Maintain a detailed knowledge of the functional capabilities and integration points of the Oracle Retail Xstore solution, as well as an in-depth understanding payments and associated processes
- Assist with driving test plan definition, creation, and execution, as well as go-live assessments as needed
- Lead/Support System Integration Testing (SIT) and User Acceptance Testing (UAT) with clients.

**Requirements**:

- Demonstrable record in successful large-scale package software implementation
- Demonstrable experience in the definition of business process definition and improvement
- Working knowledge of the practices, procedures, and principles of project management
- Ability to identify and proactively solve problems for Oracle Retail Xstore clients
- Strong client negotiation and demonstrated consulting skills
- Understands and demonstrates financial responsibility as related to the overall project budget and timelines
- Capable of driving process improvement
- Strong interpersonal skills with the ability to influence; excellent verbal and written communication
- Ability to work with clients to build a sense of shared ownership and minimizes potential resistance
- High degree of initiative, motivation, and problem-solving skills
- Ability to be flexible and adapt to change in a complex global organization
- Professional approach when dealing with internal and external customers
- Ability to work collaboratively within a team environment to meet aggressive goals with multiple competing priorities
- Must be detail-oriented, analytical, and organized as well as a self-starter with the ability to think creatively
- Ability to maintain a positive attitude under stressful circumstances
- Ability to maintain confidentiality when dealing with proprietary information
- Payment industry experience on both payment software, and security
- Experienced in EMV standards and certification

**Education and Experience**:

- Bachelor’s degree in Computer Science, Electrical or Computer Engineering Previous Implementation consulting or participation in large-scale integration projects
- Demonstrated knowledge of web-based reporting tools
- 5+ years in the Retail IT industry
- 5+ years of Oracle Retail Xstore-related experience
- 5+ years of direct retail operations experience preferably across multiple retail sector

**Benefits**
- Pension Plans
- Private Healthcare Plan
- Life Assurance
- Work From Home
- Training & Development
- Employee Assistance Programme - Counseling