Head of Fleet

Indie Campers is your go-to marketplace for road trips. Aggregating over 2.000 own vehicles plus the campervans, motorhomes and other recreational vehicles of countless individual and professional hosts, we operate across Europe and North America and are physically present in over 50 cities.Founded in 2013 by 2 good friends, Indie Campers has set its mission on democratizing road trips by enhancing travel experiences and lowering prices for millions of travelers worldwide. We envision becoming the world's no. 1 road trip provider and are quickly expanding - vertically and geographically - to make it happen on a daily basis.With a deep technological focus and foundation, our challenges are both exciting and demanding, and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and hopping on an ever-developing journey.

As a **Head of Fleet and Logistics**, you will play a critical role supporting the company's mission by ensuring efficiency targets with regards to Indie Campers fleet are met world-wide. You will report to the Operations Director and the Asset Management team of Indie Campers. Position is based in Indie Campers HQ in Lisbon, however it may involve travel to visit key suppliers and our operational depots.

We are looking for an experienced professional who is inspired by Indie Campers mission of democratizing road-trips, enabling the freedom of movement and connecting travelers worldwide. You will be leading a team that is responsible for **designing and implementing fleet management strategies with the ultimate goal of ensuring customer satisfaction and maximize vehicle availability in an efficient way**. You will be responsible for Key Performance Indicators with regards to maintenance and repair costs, transportation costs, fleet availability and customer feedback on vehicle functionality.

**What you´ll do**:

- You will lead, coach and control the central Fleet and Logistics teams, being the ultimate responsible for fleet condition, availability and maintenance/repair costs;
- Design and implement the Fleet and Logistics management strategy. Improve and implement internal policies and procedures;
- Manage all fleet maintenance and repairs in what regards to scheduled maintenance, collision, accidents, refurbishment, among others;
- Source, negotiate and manage the relationship with service providers, part manufacturers and retailers all over Europe;
- Establish partnerships in vehicle handling in order to achieve fast and cost efficient relocation solutions all across Europe;
- Keep a close control on the fleet insurance policy performance of all vehicles / countries;
- Liaise with the Fleet Strategy and RV Sales teams in order to guarantee smooth in-fleet and de-fleet processes;
- Keep track of quality, quantity, stock levels, transport costs and efficiency;
- Maintain metrics and analyze data to assess performance and implement improvements.

**Who you are**:

- Degree in Logistics, Engineering, Business or similar (plus);
- 5+ years of experience in fleet and logistics management role (mandatory);
- Fleet management position at a Rent-a-car or Leasing company (mandatory);
- Demonstrable ability to build teams, lead and manage staff in fast paced environment (mandatory);
- Ability to work independently and handle multiple projects (mandatory);
- International experience (mandatory);
- English proficiency (mandatory);
- Knowledge of a third language (German or French) will be a plus;
- Good negotiation skills;
- Excellent analytical and organizational skills;
- Effective communicator in stressful situations;
- Motivated by growth and ambition to have an impact in high potential industry;