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Customer Success Specialists
2 semanas atrás
**Join the Revolution as a Customer Success Specialist at Cluster**
At Cluster, we're not just another company; we're a dynamic community on a mission to revolutionize the way we work and serve our clients. From our humble beginnings in 2020 with three passionate minds, we've grown into a force of over 300 experts in Lisbon, and now, our influence spans to captivating Barcelona.
**Why choose us?**
Because we're committed to fostering growth opportunities for every team member. Your voice matters As we expand, we hold onto our tight-knit roots, providing an environment where you can truly thrive and make a difference.
**Your Role as a Customer Success Specialist**:
- Drive exceptional customer success across European markets.
- Engage with customers proactively to understand their needs and ensure satisfaction.
- Transform challenges into opportunities, ensuring continuous delight for our clients.
- Serve as a trusted advisor, guiding clients through our products and services.
- Maintain a respectful and solution-oriented approach in all interactions.
**What We Expect From You**:
- Excel in communication and teamwork.
- Bring a positive, customer-centric approach with proactive problem-solving skills.
- Thrive in delivering results independently and adapting to changing situations.
- Embrace ambition, value collaboration, and enjoy sharing experiences.
- Demonstrate reliability, trustworthiness, and hold a high school diploma or higher.
- Bring over 1 year of customer service experience to the table.
**- Fluency in one of the following languages: Dutch (Nederlands), German (Deutsch), or Danish (Dansk).**
- Have a B2 level of English proficiency for seamless communication.
**What We Offer**:
- Fully paid onboarding to jumpstart your journey.
- Unmatched career progression and continuous support for your professional development.
- A vibrant, multicultural work environment fostering excellence.
- Engaging team-building activities organized by our stellar members.
- Competitive entry-level salary package with performance bonuses and transportation allowance.
- Access to all the necessary tools for your success.
- Private medical insurance post-probationary period.
- Permanent contract opportunities
- Hybrid work possibilities.
**Ready to revolutionize your career? Join us at Cluster, and let's build the future together**
**Job Types**: Full-time, Permanent
**Salary**: 1,340.00€ - 1,650.00€ per month
Application Question(s):
- In which language are you fluent in?
