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**About the job**
- The P2P Supporting Solutions Officer position is in charge of the 1st level of support on the platforms and processes related to the Sourcing to Pay Solutions bearing the Procurement & Performance processes
**Your Main Activities Are**
- Provide first-line support on SAP, Ivalua, Readsoft, Concur, BI and internal tools to businesses and entities using the tools in the Group
- Perform high-level functional analysis of incidents and propose solutions in collaboration with the business analysts of second level of support
- Execute daily controls on sourcing and cost accounting tools to ensure systems are available and running smoothly
- Participate in PC (Permanent Controls) and ensure the needed documentation
- Ensure significant incident communication to management and internal Stakeholders
- Ensure RTS/Ticketing compliance among stakeholders
- Ensure communication process to users of the solutions
- Administer some of master data of the platforms that support the S2P process (e.g. WBS/Organizational data)
- Handle access rights tickets and security-related tasks (recertification), considering the defined SLA’s and procedures, acts upon request from business, controls and makes appropriate updates
**Profile and Skills to Success**
- Bachelor’s degree in Economics, Finance, Accounting, Information Technology or Computer Science
- Up to 2 years of Experience in Accounting and Finance, Information Technology or Computer Science
- Knowledge of Operations and Processes - Transaction processing and data capture
- Finance & Budget - Finance/Tax Knowledge
- Proficiency in tools such as Business Intelligence SAP Business Objects, Financial Software ERP, and Microsoft Office Pack (MS Excel)
- Fluent in English
- Fluent in French
- Communication skills - oral & written
- Attention to detail/rigor
- Ability to collaborate/Teamwork
- Ability to understand, explain and support change
LI-Hybrid
**Why joining BNP Paribas?**
- ** Leading banking institution**
BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.
- ** Our presence in Portugal**
In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.
- ** International reach**
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
- **Retail Banking**, a division that brings together all of the Group’s retail activities and specialised business lines;
- **Investment & Protection Services**that include specialised businesses offering a wide range of savings, investment and protection services;
- **Corporate & Institutional Banking**division that offers tailored financial solutions for corporate and institutional clients.
- ** Diversity and Inclusion commitment**
- ** Commitment towards work/life balance**
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
- ** Remote Working Conditions**
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
- In case you are selected for this role, further documentation will be requested to support your hiring process.