Senior Property Manager

**WE ARE HIRING, Headquarters, Cascais office**

At Cadenzalux we specialize in the rental of exceptional, high-end properties that embody luxury, elegance and exclusivity. Our carefully curated portfolio features some of the most sought-after residences in prime locations, ranging from contemporary penthouses to architect-designed villas. Each property we represent is selected for its unique character, superior design and elevated living experience. With a tailored approach and deep market expertise, we match exceptional homes to our exceptional clients either for short-term or mid-term rentals. We take pride in a seamless and discreet rental experience for both landlords (owners) and our clients.

**Pre-requisites**
- Detail-oriented, highly organised, and experienced in managing properties at scale.
- Fluent in Portuguese and English (spoken and written); French is a plus.
- Strong digital fluency (Channel Management App, &/or Avantio, Excel, WhatsApp, Dropbox, Sales Force).
- Availability to work weekends, especially to support check-ins and check-outs.
- A proactive, positive, and solutions-oriented attitude.

**Job Description and Key Responsibilities**

**1.Maintenance and Quality Standards**
- Ensure the preservation and presentation of the managed properties, guaranteeing that they are permanently kept in proper aesthetic and functional condition.
- Coordinate the execution of periodic inspections, namely meter readings, ventilation, mail collection, pest control, and security rounds.
- Supervise preventive maintenance plans and seasonal services, in coordination with external service providers.

**2. Inventory, Compliance, and Administrative Management**
- Keep the property inventory up to date, ensuring timely replenishment or replacement of equipment, furniture, linens, consumables, and other necessary items.
- Ensure compliance with applicable legal and regulatory requirements, particularly regarding Short-Term Rentals, insurance, and certifications.
- Support the preparation and monitoring of operating budgets, reporting deviations or efficiency opportunities.
- Maintain relevant administrative records, such as key logs, maintenance reports, and incident records.

**3. Service Providers and Technical Maintenance Management**
- Select, coordinate, and supervise service providers and technicians (plumbing, HVAC, pool, gardening, among others).
- Approve third-party access to properties and verify the quality of services rendered.
- Act as the escalation point in urgent maintenance situations, ensuring resolution in compliance with company standards and with owners’ approval, when applicable.

**4. Team Leadership and Operational Development**
- Coordinate and oversee the property management team, fostering motivation, training, and professional development.
- Define and implement internal work procedures (SOPs) for check-ins/check-outs, inspections, incident management, and maintenance.
- Promote effective collaboration with other company departments (Guest Relations, Housekeeping, Design/Construction, and Finance).

**5. Strategic Reporting and Owner Communication**
- Prepare periodic reports on the status and performance of properties, including maintenance, pending issues, and operational indicators.
- Provide regular information to owners, including budget updates, annual reviews, and recommendations for improvements or investments.
- Support the integration process of new properties into the portfolio, ensuring full operability from the outset.

Should this opportunity be of interest to you and in line with your qualifications, kindly forward us your resume

**Language**:

- English (required)
- Portuguese (required)