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Helpdesk - Pharmaceutical Industry

3 semanas atrás

Lisboa, Portugal GIGROUP Tempo inteiro

Do you have experience in Helpdesk and troubleshooting? We are looking for a helpdesk agent to help English speakers with queries they have on the products and service for a medical device.

Part of your daily activities will be:

- Being the clients point of contact for all their queries (how to place an order, how to return an order, troubleshooting queries)
- Basic troubleshooting

We are looking for:

- English Speaker (C1);
- Right to work in Portugal (Visa, citizenship,...)
- Prior experience in troubleshooting

Our offer:

- Certificate after 1 year
- Training, support, and internal career progression plan.
- Fixed term employment contract
- Private health insurance (only after 6 months)

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