Product Marketing Manager

**Why We Need You**:
As a Product Marketing Manager at PagerDuty, you’ll be supporting go-to-market strategy for different products, building messaging and assets for product launches, developing persona-based content, enabling the field, and much more. In this role, you will be managing the external-facing efforts for our portfolio of products that are part of the broader PagerDuty platform for real-time operations. Do you have strategic skills, disruptive thinking, technical chops, and a can-do attitude? Would you like to have fun in a high-growth, high-energy environment? If so, this role is for you

**As PagerDuty’s Product Marketing Manager, you will;**
- Develop compelling messaging and value propositions in the context of major industry trends and the competitive landscape, using your deep understanding of the broader marketing function to drive customer success.
- Create persona based content using your knowledge of the current market trends affecting the target personas, with an understanding of those personas priorities and habits.
- Demonstrate empathy for customers (internal or external) and finds ways to effectively meet their needs with limited supervision.
- Develop solid written messaging, utilizing best practices.
- Present product messaging to various audiences, adjusting the presentation as needed (sales enablement sessions, product videos, etc.).
- Shadow customer and partner briefings, analyst engagements.
- Regularly communicate with product, marketing, and sales counterparts, executing on solutions to competing priorities and urgent requests in the face of limited resources and known obstacles.
- Independently project manage product launches and provide campaign support by creating and effectively communicating a plan to accomplish what the organization needs for success.
- Take responsibility for workstreams in routine moments (product updates, industry event support) and larger impact moments (SKO, Summit), including Tier 3 launch planning and execution, industry event messaging and monthly customer-centric product communications.
- Work in close collaboration with the demand generation team to execute the strategy and programs that drive demand for their product.
- Interpret metrics for their product marketing scope, considering leading and lagging indicators, as well as awareness, consideration, and decision stages.

**Minimum Requirements**:

- Bachelor's degree or equivalent education and experience
- At least 2 years experience at a B2B Enterprise high tech or SaaS company in a marketing or product management organization.
- At least 2 years of experience launching and growing successful products in close collaboration with the field, customer success, product, partners, and other stakeholders.
- Strong writer and editor for external technical audiences.
- Prior experience in developing and implementing persona-based messaging, value drivers and content across multiple mediums.
- Demonstrated ability to collaborate, project manage, and execute with cross-functional teams.
- A can-do attitude and hunger to learn and grow. You're eager to jump in and get things done and don't get flustered in dynamic environments.
- High energy, motivated individual willing to lead and deliver in a demanding environment.
- Experience using data to drive decision-making.
- Experience crafting, driving, and running go-to-market plans across all channels.

**Preferred Requirements**:

- Domain expertise in DevOps, ITOps and ITSM technologies and markets.

**PagerDuty is a global company focused on inclusion and employee well-being by building a culture that isn’t location specific and gives equal opportunity to everyone—regardless of where you are working.**

**As a Dutonian, you can expect competitive pay and benefits; structured learning, development, and advancement; immersion in our award-winning company culture; and exceptional colleagues. PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Sydney, Tokyo, and Toronto, with remote opportunities in those countries and Chile. We offer a hybrid, flexible workplace, while also providing ample opportunities for connection in-person and virtually with your fellow Dutonians.**

**Not sure if you qualify?**

**PagerDuty Offers**

**One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.**

**Your package may include**:

- Competitive salary and company equity
- Comprehensive benefits package from day one
- Flexible work arrangements
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
- Generous paid vacation time
- P