Telesales Team Leader

2 semanas atrás

Lisboa, Portugal Vodafone Tempo inteiro

**What's in it for you**:
To lead Telesales (inbound and outbound) channel with outsourcing partners, for all different consumer offers, achieving a good contribution on customer acquisition at a competitive cost. Develop new projects that push digital sales, increasing channel efficiency.

**What you’ll do**:

- Implement Outbound Campaigns to achieve specific targets required by Consumer Business Unit;
- Define and continuously review scripts and plans according to market’s dynamics to guarantee commercial targets achievement;
- To manage relationship with our Outsourcing Partners and assure all contractual commitments;
- To define, negotiate and implement commission schemes;
- To create incentive programs, direct to the Sales Representatives to keep performance levels always high;
- To develop new projects that increase digital sales and channel efficiency.

**Who you are**:

- Bachelor’s or master’s in Management, Marketing or Engineering;
- 5 years of experience in similar role;
- Team management experience;
- Telecommunications Business knowledge;
- Analytic skills to analyse several information sources and KPIs;
- Ambitious, competitive and results driven;
- Portuguese/English Language proficiency.

**Who we are**:
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

Together we can.

**Not a perfect fit?**:

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