Senior Ai Product Manager

We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.

We’re looking for a talented** Senior AI Product Manager** to join our AI team. You will play a key role in advancing Pipedrive’s AI-first vision by discovering, planning and delivering the roadmap for our AI/ML platform. Your mission will be to deliver cross-platform solutions and supporting cross-functional initiatives by enabling faster development of AI-powered features and experiences for our customers—through enhanced developer experience, scalability, cost-efficiency, reliability, and compliance.

If you’re someone with strong user empathy, deep understanding of AI technologies, hands-on experience in AI/ML product development, and a collaborative mindset—who thrives on data-driven decision-making and is eager to learn about customer needs to build innovative, scalable solutions—we’d love to meet you

**Your new adventure**:

- Develop, own, and execute the AI/ML platform roadmap and strategy, ensuring alignment with company goals and vision by collaborating closely with leadership and cross-functional stakeholders
- Partner closely with data teams to define, implement, and continuously refine the data strategy—ensuring high-quality data availability, accessibility, governance, and compliance to power robust AI models
- Maintain a customer-obsessed mindset by continuously learning about user needs, empathising with and advocating for customers, mastering data usage, and staying updated on competitor landscapes
- Monitor product performance - Set and track product performance metrics to identify areas for improvement and make data-driven decisions
- Manage the product backlog - Ensure that it is prioritized effectively and that the team is working on the most valuable parts at any given time
- Oversee and steer the product development process, ensuring compliance with budget, scope, and project timelines
- Identify and manage product risks such as technical dependencies, resource constraints, and market shifts, and work with the team to mitigate these risks
- Collaborate in a cross-functional team with product designers, software engineers, data analysts, data scientists, ML engineers, researchers, marketing, compliance and customer-facing teams to deliver optimal solutions for customers
- Communicate with internal stakeholders including other product, data, sales, marketing, compliance, and customer support teams to ensure that everyone is aligned on the product vision, roadmap, and priorities.
- Mentor other product managers, helping them to develop their skills and product expertise
- Experiment, innovate and seek new ways to bring us closer to our goals
- Engage with and learn from top talents in the industry

**Does this sound like you?**:

- 3+ years of experience as a product manager or in another similar position in a technology driven field with direct exposure to AI product development
- Have extensive understanding of artificial intelligence, machine learning, and related technologies
- Thrives on challenge, constantly seeking opportunities to push boundaries, disrupt conventions, and deliver exceptional results
- Strong inclination towards experimentation and innovation, leveraging lean principles to test hypotheses and iterate rapidly
- Experience in generative research (interviews, data analysis) to uncover customer needs, product usage, and market trends
- The ability to work with bigger problem spaces and break them down into smaller well-defined problems and actionable steps
- Proven experience with effectively aligning and managing a roadmap, limiting the dependencies with other teams
- Great communication skills for effective collaboration, including active listening and providing relevant feedback
- The ability to set reasonable, relevant and measurable goals
- Strong planning and organizational skills, including experience working closely with cross-functional teams
- The ability to build strong relationships with the team to deliver results
- Proactive, independent decision-making skills
- Fluency in English

**Why Pipedrive?**:

- ** People-first culture**:

- Be part of a team that values authenticity, champions collaboration, and supports each other—no egos, just teamwor