Quality Control Assistant
1 semana atrás
LovelyStay, the hospitality arm of OptylonKrea, is a market leading tech oriented short-term rental property manager. We have built an innovative and unique digital platform and algorithm, enabling us to deliver the most cost & time-effective and pleasant experience to both our property owners and guests. LovelyStay will be associated with a 150M Euro Venture Capital Fund aiming to develop more than 2,500 serviced apartments across Europe within the next 5 years. To accomplish this, we need to continue to focus on innovating and develop a sophisticated IT platform. A thriving startup and one of the largest property managers in Portugal, operating in the short-term property management sector. We created our own unique platform and algorithm, enabling us to deliver the most cost & time-effective experience to both our partners and guests.
**What's your mission?**
- To verify and attest the quality of cleaning in the properties managed by the company
- To verify and certify the good state of maintenance of the flats managed by the company
- Contribute to the development of work processes (in the Quality Control area)
- Coordinate with the cleaning companies that provide services to the company
- Ensure that the properties managed by the company are in perfect accommodation conditions (in terms of hygiene, decoration,
functionality) and in accordance with what is published in the online advertisements
- Support in the preparation of periodic improvement reports for the properties managed by the company
- Report to the Quality Auditor any problem found in the flats managed by the company
**What we are looking for?**
- Ideally an academical background in Tourism or Hospitality area
- English & Portuguese fluency (others will be a plus)
- Soft Skills: client-oriented, multitasking, capacity to work with stressful situations, autonomous, proactive, detailed and flexible
**What do we offer and what you can expect?**
- Working in a market leader organization
- Working in a fast growing & international environment
- Have a real contribution and impact in the organization
- Competitive package and possibility to grow
- Company Events
- Friendly Environment and Flexible Work Policy
**Salary**: 800.00€ per month
**Language**:
- English (required)
- Portuguese (required)
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