QA Analyst

Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain.

With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using technology to save millions for our 25,000 enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.

Recognized as a Forbes Best Startup Employer in 2024, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact.

Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.

We are looking for a **QA Analyst** to join our Web Development Team. You will collaborate closely with several departments to execute and validate test cases per quality requirements and suggest modifications to specified quality standards. You will be responsible for ensuring the finished product satisfies the minimum quality requirements and is fully functional and user-friendly.

**What you’ll be doing**:
- Collaborate with engineering teams to develop and execute QA test plans that improve quality by design;
- Develop, implement and maintain quality assurance processes and procedures;
- Test software products to ensure they meet quality standards.
- Identify defects and track issues through resolution;
- Collaborate with team members to ensure that quality standards are met;
- Document testing results and report on defects to the development team.
- Creating and maintaining documentation and tutorials;
- Proactively and clearly reports status and quality risks to partners and team for the work that the engineer directly owns and it's able to leverage basic quality metrics effectively when doing this.

**What you need to have**:
- At least 1 years of experience as a QA Analyst;
- Experience in testing Web software and APIs.
- Familiar with Linux OS;
- Experience in test case design, creation, execution, and report;
- Exposure to some tools like Postman, Charles, JIRA, Git, Xray, Jenkins;
- Solid knowledge in software testing;
- Good analysis, organization, communication, and teamwork skills;
- A dynamic and critical spirit;
- Strong problem-solving skills;
- Keen attention to detail;
- Ability and eagerness to learn;
- Autonomy and initiative;
- Passion for developing novel and unique systems that have a direct impact in people’s lives;
- Natural leadership, winning personality and a drive to disrupt;
- Excellent written and verbal communication skills in English.

**What we would love to see**:
- QA certification or equivalent accreditation (e.g. ISTQB).
- Experience with hardware/firmware testing.
- Experience with mobile Android/iOS tests.

**To ensure you feel good solving a big Human problem, we offer**:
- A stimulating, fast-paced environment with lots of room for creativity;
- A bright future at a promising high-tech startup company;
- Career development and growth, with a competitive salary;
- The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
- A flexible environment where you can control your hours (remotely) with unlimited vacation;
- Access to our health and well-being program (digital therapist sessions);
- Remote or Hybrid work policy (Portugal only);
- To get to know more about our Tech Stack, check here.

**Portugal - Sword Benefits & Perks**:

- Health, dental and vision insurance
- Meal allowance
- Equity shares
- Remote work allowance
- Flexible working hours
- Work from home
- Unlimited vacation
- Snacks and beverages
- English class
- Unlimited access to our Learning Platform

Sword Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizen