Strategic IT Business Services Consultant

Há 3 dias

Lisboa, Portugal SAP Tempo inteiro

The Role
As a Strategic IT Business Services Consultant - CDM with C2C* focus (f/m/d) for these strategic RISE customers, you are closely collaborating as part of a Client Delivery Managers (CDM) team, and will be responsible for building a solid customer relationship and driving end-to-end customer engagement with a particular focus on commercial scope and financial planning.
**Your key responsibilities will be**:
**Commercial Management**: Oversee commercial aspects of C2C models, including creating and reviewing balance sheets and funds, and aligning them with CDMs and customers.
**Reporting and Forecasting**: Provide reports and input for forecasting and planning, validating data in systems like CDL and DED.
**Data Management**: Validate planned data against actual data, manage changes, and support the planning of builds, decommissioning, and overall infrastructure changes.
**Customer Relationships**: Establish and maintain strong relationships with customers and global SAP teams to manage delivery effectively.
**Process Understanding**: Understand end-to-end processes and diagnose misalignments to find potential solutions.
Qualifications and Skills
**Education**: Bachelor’s degree or equivalent work experience in Business Informatics, Business Administration, Computer Science, Engineering, or Controlling.
**Professional Experience**: 5+ years of professional experience, ideally with some exposure to SAP Enterprise Cloud Services.
**Collaboration & Teamwork**: Ability to work closely with customers and within the customer delivery team.
**Adaptability**: Capacity to manage changes and drive planning for infrastructure changes internally and with customers.
Technical Skills
**MS Excel**: Very good skills with a focus on accuracy and detail.
**SAP Tools**: Familiarity with SAP Enterprise Cloud Services internal tooling such as DED, PQA, SPC, CLD is advantageous.
**Commit-to-Consume Process**: Experience with the C2C process is a plus.
**Communication Skills**: Excellent verbal and written communication skills in English; German language skills are a bonus.
**Problem-Solving**: Ability to understand and analyse processes, patterns, and connections to identify and resolve issues.
**Remote Work**: Ability to work effectively as a virtual member of a dynamic, dispersed team.
**Client Relationships**: Ability to establish and maintain solid working relationships with clients.

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