Dringend German/ Alemão

**PT**: URGENTE Suporte Pós-Venda Alemão / home office em todo Portugal / Start **3.07 ou 31.07**
**DE**: DRINGEND Deutscher After Sales Support / Homeoffice in ganz Portugal / Start **3.07 oder 31.07**
**EN**:URGENT German After-Sales Support / home office throughout Portugal / **Start 3.07 or 31.07**

✨ **EXTRA PROJECT BONUS - total of €2000 gross** (€500 gross paid out after the 4th, 7th, 10th and 13th contract month)

**Location: Portugal, mainland**
- **Possible start date: 3.07**(3. July) **or 31.07**(31. July)
- **We offer remote work system all over Portugal (mainland)**:

- We don’t need any experience, we offer training
- **Shifts system: Monday -Saturday (8:00 -19:00)-40h/5days per week incl. Public Holidays (Sunday +1 rotational day off)**

Our client is manufacturer of premium phones and accessories: Pioneers of innovation, creators of iconic products, and champions of creativity. Join a team that values diversity, fosters collaboration, and empowers employees to shape the future of technology.
Here you'll find endless opportunities for growth, a culture that celebrates individuality, and the chance to make a real difference in the world.

We are growing in our team and if you are German speaker, looking for a new challenge & working from home in Portugal opportunities, this offer is just for you

We are looking for you, entrusted with the support of our customers.

**As a Customer Support you will**:

- **Assist clients with post-sales requests,** including delivery, warranties, and refunds
- **Provide inbound sales support** and sell products to boost revenue, ensuring the highest level of customer satisfaction (without using aggressive sales tactics)
- **Keeping customers informed**with regular status and resolution updates
- **Record and track orders or requests**, ensuring thorough documentation of all necessary data elements in the CRM according to client requirements, policies, and product

**Competitive salary and remuneration system (incl. meal allowance)**:

- **1300€ gross x 12 months** -basic salary
- **2 extra salaries** per year (**+2600€)**:

- **up to 225€ gross** performance bonus/month
- **meal allowance: 7,23€ NET/day** in a voucher card (approx 145€ NET/month)
- **20 €/month -**Transport allowance
- **plus EXTRA PROJECT BONUS - total of €2000 gross**(€500 gross paid out after the 4th, 7th, 10th and 13th contract month)

**What do we offer?**
- **Possible start date: 3.07**(3. July) **or 31.07**(31. July)
- Fixed term, renewable full time employment contract for 6 months (according to the Portuguese law)
- **Shifts system: Monday -Saturday (8:00 -19:00)-40h/5days per week incl. Public Holidays (Sunday +1 rotational day off)**:

- **We offer remote work system all over Portugal (mainland)**:

- **Complete online hiring process regulated & we send the EQUIPMENT to your home**:

- A Bring a Friend Program with attractive incentives
- **Private Health Insurance from day 1**:

- Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more

**What do we expect?**
- **You speak German (at least C2 level)**:

- **You speak communicative English - min. B2 level**:

- **You live in Portugal (mainland)**:

- You are customer-oriented and enjoy interacting with people

**EU citizenship or a residence permit in Portugal is mandatory**

We look forward to you

teletrabalho; remoto; apoio ao cliente; vagas emprego; atendimento ao cliente; assistente apoio cliente; Kundendienst; Kundendienstmitarbeiter; operador de call center; Deutschsprachige Personen; Verwaltungsassistent; Kundendienst; Stellenangebote; Kundendienst; Kundendienstassistent; Call-Center Angestellter; remoto; teletrabalho #germanRemotePortugal

Pay: 1,320.00€ - 1,545.00€ per month

Application Question(s):

- Ihr aktueller Standort (Stadt):

- Dieses Angebot gilt für unseren Kunden Concentrix (ehemals Webhelp). Sind Sie damit einverstanden, mit Ihrer Bewerbung fortzufahren?
- Wann ist für Sie der nächstmögliche Starttermin?
- Um Ihre Bewerbung für diese Stellenausschreibung fortzusetzen, sind Ihre E-Mail-Adresse und Telefonnummer zwingend erforderlich. Bitte hinterlassen Sie diese hier:

- Sind Ihre Deutschkenntnisse auf berufsqualifizierendem Niveau (C2-Muttersprache)? Bitte bestätigen Sie dies hier:

- Sind Sie gesetzlich berechtigt, in Portugal zu arbeiten?

Wenn Sie kein EU-Bürger sind, bestätigen Sie bitte, auf welcher Grundlage Sie in Portugal arbeiten können (Visum/Arbeitserlaubnis usw.).
- Sind Sie bereit, von Portugal aus remote zu arbeiten?
- Sind Ihre Englischkenntnisse auf kommunikativem Niveau (mind. B2-Niveau)? Bitte bestätigen Sie dies hier:

- Haben Sie schon einmal bei Concentrix oder Webhelp in Portugal gearbeitet? Wenn ja, hinterlassen Sie bitte hier einen Kommentar:
**Education**:

- High school or equivalent (required)

**Language**:

- German (min. C2) (required)
-