Empregos actuais relacionados com Consumer Experience Manager - Viseu - The British American Tobacco Group
-
Localisation Operations Manager
Há 2 dias
Viseu, Portugal Hyphen Digital Experience Tempo inteiroWe are looking for a Localisation Operations Manager to join an international digital product project with strong multi-market ambitions. This role sits at the intersection of Content, Design, Product, Engineering and local markets, ensuring that product content scales correctly across languages and regions - technically, functionally and culturally. This is...
-
Global Product Manager: Eu Launch
2 semanas atrás
Viseu, Portugal Descompagnons Trabalho Temporário Lda Tempo inteiroAbout usDorel Juvenile is the world's leading juvenile products company. Our products are available in more than 100 countries. We help families live carefree lives by providing them with juvenile products that rank highest in consumer reviews. That's what sets our products apart; durable, helpful,and caring.Your MissionWe are looking for a Product Manager...
-
Product Manager
3 semanas atrás
Viseu, Portugal Descompagnons Trabalho Temporário Lda Tempo inteiroDorel Juvenile is the world’s leading juvenile products company. Our products are available in more than 100 countries. We help families live carefree lives by providing them with juvenile products that rank highest in consumer reviews. That’s what sets our products apart; durable, helpful, and caring. Your Mission We are looking for a Product Manager...
-
Customer Experience Manager
2 semanas atrás
Viseu, Portugal Descompagnons Trabalho Temporário Lda Tempo inteiroAt Mama, we believe that our employees are our strongest asset. Whatever your role, we are all here to make the guest experience as memorable as possible. Our mission is simple: to bring small moments of happiness to people. In our’s, each one more original than the last, this uniqueness is reflected in the image of our talents which we recruit. We are...
-
Key Account Manager Retail
2 semanas atrás
Viseu, Portugal Descompagnons Trabalho Temporário Lda Tempo inteiroAbout Hero Group The Hero Group is a global food company focused on branded nutritional food products. The company was founded in 1886 in Lenzburg, Switzerland, where its headquarters are still located today. Hero's operates in the Growing Up and Adult categories, which include three businesses: Better Snacking, Naturally Good Food and Others. The Group is...
-
Project Manager
Há 7 horas
Viseu, Portugal Descompagnons Trabalho Temporário Lda Tempo inteiro**Project Manager - Cloud/Core Networks (Customer-Facing, Tier 1 Telecoms)**: **Location**: Remote (Europe-based) **Contract Duration**: May to December 2025 FPG is seeking an experienced Customer Project Manager with expertise in Cloud Core network projects (Core/IMS/SDM). This is a fully remote contract position through the end of 2025. **The Role**: We...
-
Campus Facilities Manager
Há 7 dias
Viseu, Portugal Descompagnons Trabalho Temporário Lda Tempo inteiroA temporary staffing agency is seeking a facilities manager in Viseu, Portugal. The role requires overseeing maintenance staff, ensuring compliance with safety regulations, and managing budgets. The ideal candidate should have experience in facilities management, preferably in educational settings, and relevant certifications. Responsibilities include...
-
Business Sales Manager
Há 3 dias
Viseu, Portugal Descompagnons Trabalho Temporário Lda Tempo inteiroAn international recruitment firm is seeking a Business Sales Manager for a remote international project. The role involves prospecting existing customers, managing sales pipelines, and providing insights. Candidates should have experience in IT and hardware sales, excellent communication skills, and be a native German speaker fluent in English. The company...
-
Project Manager
2 semanas atrás
Viseu, Portugal Descompagnons Trabalho Temporário Lda Tempo inteiroAt wBrain, we support organisations in delivering complex impact programmes by providing specialised talent across technology, transformation, and governance initiatives. We are currently looking for an experienced Senior Project Manager to lead scale projects with direct business impact in a complex stakeholder environment. Role Purpose The Senior...
-
Head Of B2b Sales
1 semana atrás
Viseu, Portugal Descompagnons Trabalho Temporário Lda Tempo inteiroHead of B2B Sales Viseu, Viseu District, Portugal Sweat Foundation’s Mission is to make the world healthier and wealthier by tracking, verifying and tokenising the value of your physical activity into real financial asset - $SWEAT token. Users receive and manage their $SWEAT and other crypto tokens in the mobile non‑custodial crypto wallet app - Sweat...
Consumer Experience Manager
2 semanas atrás
BAT is evolving at pace into a global multi-category business. With products like VELO, VUSE and GLO we are on a mission to decrease the health impact of our industry.
To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey
**British American Tobacco UK has an exciting opportunity for a Consumer Experience Manager in Lisbon.**
**LOCATION**: Lisbon, Portugal
British American Tobacco is going through an exciting transformation, as our business moves from traditional products to potentially reduced risk nicotine and non-nicotine products. Portugal is one of the markets in Europe with fastest evolution in terms of potentially reduced risk products and BAT will have in 2025 the biggest transformation in the last years, with the legal entity opened and a brand new team that will drive our growth in Portugal.
The role of Consumer Experience Manager in Lisbon is to be the key person in Portugal for all Consumer Experience initiatives in coordination with the cluster CX strategy. The selected person will develop and implement the overall consumer experience strategy and manage the efficient and effective delivery of the consumer experience function, working with internal BAT teams.
**Your key responsibilities will include**:
- Strategy and Planning: Develop and drive the CX strategy for Portugal.
- Lead team for success: Ensure your direct reports are equipped to succeed by ensuring the right development, the right strategic path, and a good and healthy work environment in whole CX and Portugal team.
- On-going influence, collaboration and coordination with Consumer Experience and Trade teams.
- Influence and ensure consistency and synergies with Iberia team.
- Lead visibility evolution in Portugal and retail transformation.
- Coordinate b2c execution in line with B2C Iberia strategy across channels.
- Accountability for multicategory campaigns executions.
**What are we looking for?**:
- 3+ years’ experience within trade marketing, B2C marketing, Consumer Experience.
- Languages: Portuguese and English. Spanish will be added value.
- Engaging and inspiring people, providing direction and focus and drive people for results. Commercially and consumer centric and engaging stakeholders proactively.
- Lead and drive implementation of strategies to ensure that objectives are achieved.
- Develop the team’s knowledge and skills.
- Resilience and adaptable with an ability to work in a fast-paced highly regulated environment.
- Proven experience in working in a highly regulated industry FMCG industry.
- Previous line management experience.
- Effective stakeholder management - working with and managing multiple stakeholders (internal and external) with an ability to prioritise often conflicting requirements and escalate issues to drive resolution when required.
- Embraces change: enjoying working in a constantly evolving environment.
- Experience working in a diverse team with several nationalities and cultures.
**What we offer you?**:
- Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives.
- Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement - it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
- You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills.
- We prioritise continuous improvement within a transformative environment, preparing for ongoing changes.
**WHY JOIN BAT?**:
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute - certified in offering excellent employee conditions.
At BAT, we champion collaboration, inclusion, and partnership as the bedrock of our values. We wish to foster an environment where every individual can thrive, irrespective of factors such as gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, as well as diverse perspectives and thinking styles. We recognise that our strength lies in embracing talent from all walks of life, empowering us to develop our culture of inclusivity and better achieve our business objectives.
We view career breaks not as obstacles but as opportunities and encourage everyone, without hesitation, to apply. Through our Global Returners program, we provide support to professionals seeking to re-enter the workforce after an extended absence, be it for family care, parental leave, national service, sabbatical, or starting their own
