Senior Consultant

JLL supports the Whole You, personally and professionally.
Workplace Strategy and Change Management Senior Consultant
About the Position
Key ResponsibilitiesWorkplace StrategyLead workplace strategy projects from initial diagnosis through implementation
Conduct workplace assessments, space utilization studies, and needs analyses
Develop tailored workplace solutions that align with organizational objectives
Create workplace guidelines, policies, and protocols
Analyze workplace data to inform strategic recommendations
Collaborate with design teams to ensure workplace concepts support business goals
Change ManagementDevelop and implement comprehensive change management strategies for workplace transformations
Create stakeholder engagement and communication plans to support workplace changes
Design and facilitate workshops to build understanding and consensus
Lead organizational readiness assessments and impact analyses
Develop and deliver training programs to support new ways of working
Create measurement systems to track adoption and effectiveness of workplace changes
Address resistance and provide coaching to leadership teams
Required QualificationsBachelor's degree in Architecture, Real Estate, Organizational Development, or related field (Master's degree preferred)
Minimum 5 years of experience in workplace strategy, change management, or a combination of both
Fluency in both Portuguese and English (verbal and written)
Proven experience leading both the strategic development and people-focused implementation of workplace initiatives
Strong understanding of workplace design principles and change management methodologies
Excellent presentation and facilitation skills
Experience working with large corporate clients across diverse industries
Preferred Skills and ExperienceChange management certification (preferred)
Experience with activity-based working and hybrid workplace models
Data analysis and visualization capabilities
Project management experience
Experience in a global consulting environment
Knowledge of workplace technology solutions
Knowledge of architecture software
Personal AttributesStrategic thinker with practical implementation skills
Excellent interpersonal skills with the ability to build trust at all organizational levels
Strong communication abilities across various formats and audiences
Balanced analytical and creative approach to problem-solving
Adaptable and resilient when facing complex organizational challenges
Self-motivated with the ability to work independently
Skilled at managing multiple priorities and stakeholder expectations
This role offers the unique opportunity to guide and support prominent organizations mostly in Portugal, through holistic workplace transformations, addressing both the physical environment and human elements that ensure successful adoption of new workplace strategies.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.