Senior Consumer Data Analyst

**About Uphold**

The Web3 economy will redefine how financial value is held and transacted, shifting much activity toward blockchain networks and digital assets. Founded in 2013, Uphold is a Web3 financial platform that supports almost 300 digital assets and acts as a Regulated Gateway to the Web3 economy. Featuring integrations with 26 blockchain networks and a robust trading engine connected to 30 underlying venues, the platform allows users to trade ‘Anything-to-Anything’ while enjoying keen pricing and deep liquidity.

Uphold has completed more than 120 million transactions worth $40 billion from 10 million customers in over 150 countries.

Both people and companies need to access this exciting Web3 world, but it can be technically demanding and time-consuming.

Uphold strips away the complexity and lack of transparency to open up Web3 finance for everyone.

We work collaboratively with a shared ownership mindset to design and implement complex technical projects, balancing speed with quality, learning from our past mistakes, and allowing everyone time to take the challenge they see fit.

**The opportunity**:
Uphold is looking for a Senior Consumer Data Analyst to join our Data team and work closely with the Executive Team. This is an incredibly exciting opportunity where you’ll get to join a team of engineers, scientists, and analysts who are passionate about data and technology with a great sense of collaboration and responsibility.

You’ll be responsible for collecting and analyzing data from across the FinTech industry, translating key metrics into data-driven insights that enable our company to optimize business processes, empower financial decisions, and drive the product roadmap. You will also bring domain expertise to the table, advocating for data-driven decision-making throughout the company.

At Uphold, you will work in a very fertile environment to bring your ideas to life, while integrated in a fast-paced industry.

**What you’ll be doing primarily**:

- Identify valuable external data sources on pricing, products, market trends, competitors, and suppliers, cross-referencing them with internal data to boost business performance.
- Conduct in-depth data explorations and analysis to be consumed by senior management, marketing, production, and finance teams to enhance targeting, increase revenue, and allocate resources more efficiently.
- Translate business questions and objectives into concrete metrics and KPIs.
- Implement and automate dashboards and reports that feed on data to support decision-making.
- Communicate results clearly, concisely, and assertively, either orally or via well-documented resources.
- Design customized interfaces to expose internal data to key stakeholders.
- Guarantee data quality on both operational systems and offline datasets.
- Help data engineers with the design, implementation, and maintenance of data pipelines.
- Researching competitors, adjacent markets, and current market trends to discover new business and process opportunities.
- Develop domain expertise on digitized financial assets to bring an advanced level of understanding to analyses.
- Contribute to the definition of overarching processes and practices across the Data Team and the rest of the company.
- Evangelize a data-driven culture throughout Uphold’s multiple business units.

**Required qualifications**:

- Bachelor’s degree in a quantitative field such as mathematics, economics, statistics, informatics, data science, or engineering.
- Experience working with BI/dashboarding tools such as Looker, Metabase, Tableau, PowerBI, and SiSense.
- Strong knowledge of SQL and Python.
- Good knowledge of probability and statistics.
- Experience summarizing data analyses into actionable insights.
- Excellent communication skills, both oral and written.
- Experience working with data warehousing solutions in a cloud-based environment.
- Knowledge about data modeling on database management systems.
- Creativity, curiosity, and a growth mindset.
- Team player with the ability to work within cross-functional teams.
- Value and results-oriented, with a keen eye for quality of deliverables.
- Fluent written and oral English skills.

**Bonus if you have**:

- Advanced degree preferred.
- Experience working with database systems such as PostgreSQL and Snowflake.
- Fluency in cryptocurrencies, smart contracts, and other digitized financial instruments.
- Community talks, certifications, and/or blog posts on your areas of interest.
- Open-source project contributions of any kind, such as tools developed to solve specific problems you’ve had or fixing issues on existing projects.

Importantly, if you’re looking for a senior role with us, you will have achieved many of the things above while also providing mentorship to others, and have engaged in public speaking opportunities.

**What we have to offer you**:

- An amazing work environment in a company that continues to grow, driven by extraordinary and passionate p