Content Rater

We’re Tech Mahindra, a multinational Technology Company with 30 years of experience and with more than 141.000 associate providing Information Technology and Business Process Outsourcing Services.

**We are currently looking for a Content Rater for our project.**

**About the Role**

As a content annotator, you need to identify and rating various types of content (audio, video, text, and photos) as per the defined policies and guidelines. The responsibility includes review and rating user / AI-generated content, providing written explanation, along with ensuring that it adheres to the client provided guidelines.

**Role / Responsibilities**:
Evaluate and rate various content types, including audio, video, text, and photos
Assess AI generated responses for accuracy, factuality, relevance, helpfulness, language usage, and alignment with user intent
Conduct research & fact-checking by comparing AI-generated response with other generally available sources (ex: web search, social media, 3rd party materials) and identify key differences and trends
Conduct side-by-side comparisons and identify key differences between responses
Rate and stack rank responses & provide clear reasoning while ensuring adherence to guidelines
Ensure consistency in rating decisions
Supporting internal training
Conducting QA / Peer reviews
Attend customer calls calibration sessions / calls
Supporting other projects outside of your core project, as and when required
Re-writing prompts or responses

**Requirements**:
Portuguese
Experience in Brazilian Market
English fluent (B2/C1)
Excellent in verbal & writing skills with the ability to present reasoning in a clear, concise, and logical manner
Knowledge of established guidelines and best practices for content rating
Experience in evaluating and comparing content from different sources
Detail oriented, rigorous, analytical skills to assess content factuality, relevance, and alignment with user intent
Research skills to evaluate content accuracy and identify trustworthy sources
Critical thinking skills to identify biases, inconsistencies, and limitations in AI-generated responses
Attention to detail to review content for grammar, style, and adherence to ethical / legal standards

**Our offer**:
Base salary above average
Meal allowance (9,13€ per day worked, in meal card)
Healthcare and Dental Insurance (since day one)
Shuttle or Transport allowance
Monday to Friday (between 8AM to 8PM)

**Work from Office in Oeiras.**

Our cultural values are Driving positive Change, Celebrating each moment and Empowering all to rise.

Regardless of whether you are a career changer

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.

**Tipo de oferta**: Período Integral

**Benefícios**:

- Cartão/Ticket refeição
- Seguro saúde
- Subsídio de transporte

Horário de trabalho:

- Turno de 8 horas

Remuneração suplementar:

- Décimo terceiro salário
- Subsídio de Natal