Senior Technical Writer, Integrations

**Who we are is what we do.**

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

**Why should you be part of our success story?**

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies - breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list - all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

**About this role**:
Do you thrive on making complex technical systems clear and usable through precise, thoughtful documentation?

Are you skilled at navigating complex products and translating them into structured, accessible documentation for diverse audiences?

If you combine strong technical acumen with a passion for clarity, consistency, and documentation, you might be the writer we’re looking for.

Deel is looking for a Senior Technical Writer to join the Knowledge Team to build out our documentation and for Strategic Integrations.

The Knowledge Team manages and scales information and expertise about Deel products and services across the organization for internal and external audiences.

**What you'll do**:
**Content Creation & Strategy**
- Create clear, actionable technical documentation for APIs, integrations, and developer workflows
- Build and maintain a comprehensive product knowledge base that scales expertise across the organization
- Design information architecture for integration-related content and populate with practical guides
- Develop content strategies and templates that accelerate content creation from ideation to publication

**Cross-Functional Partnership**
- Support product and enablement teams with timely release notes, updates, and in-app content
- Audit and maintain existing documentation to improve clarity, accuracy, and user experience
- Establish and iterate on style guidelines and processes to ensure content consistency

**Strategic Impact**
- Use data and feedback to identify content gaps, measure impact, and drive continuous improvement
- Share expertise on content best practices to enable functional teams to create their own documentation
- Become a Deel product expert to craft localized, culturally-aware content for our global audience
- Drive documentation initiatives that directly reduce support volume and improve user success

**What we're looking for**:
**_ Please note: for this role you must be based in EMEA or ideally within +/- 3 hours of EMEA timezone_**

**Essential Requirements**
- Proven senior-level technical writing experience at fast-paced, high-growth tech companies
- A portfolio or work samples demonstrating API documentation, integration guides, and developer-focused content
- Proven ability to translate complex technical concepts into clear, actionable content for diverse audiences
- Experience with modern documentation tools and workflows (Confluence, Jira, Figma, Markdown, GitHub, docs-as-code)
- Excellent written and verbal English communication with rigorous attention to detail

**Preferred Experience**
- Technical writing for SaaS or Fintech companies
- Building documentation for APIs and third-party integrations
- Working in hyper-growth startup environments
- Collaborating with remote, distributed teams
- Creating content for global, cross-cultur