Technician Production Support

1 semana atrás

Lisboa, Portugal Winning Tempo inteiro

At WINNING CONSULTING we are looking for a **Technician Production Support - Senior Level** profile to join a project for an important client in the Banking Sector - _(Hybrid)_

**REQUIREMENTS**
- ** Application Support **experience;
- ** SQL Server/Oracle **and** Sybase**;
- ** ServiceNow** / Ticketing Tools;
- ** GENEOS** / Monitoring Tools;
- Understanding of **Linux/Unix** and **Windows Server**;
- Ability to manage priorities, incidents and problems;
- Good communication skills and teamworking_;_
- Knowledge sharing;
- Problem solving;
- Time management;
- Fluent in English.

**MAIN RESPONSABILITIES**
- Execution of requests from business, development and other support teams;
- Analyze change requirements, test changes and coordinate releases;
- Keep the collective team knowledge base up to date;
- Batch Monitoring and troubleshooting;
- Site Handover/follow the Sun;
- Ad-Hoc Reporting;
- Application Queries;
- Automatic reporting;
- User Access issues;
- Mailbox Management;
- Monitoring / Health checks;
- Static data changes;
- User training;
- Alerting based incidents / setup;
- System Health checks;
- Dashboard maintenance.

**WHO WE ARE?**

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