Dutch Customer Support Specialist
2 semanas atrás
We're looking for **Dutch** speaking Customer Service Advisors to join our client's team in the beautiful Portugal
**What you'll do**:
- Give accurate, valid and complete information by using the right procedures;
- Be the owner of the customer query and ensuring a timely resolution and response;
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner;
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets;
- Create amazing customer experience that people value and we are proud of;
- Be responsible to follow the direction of management and provide feedback
**What's the offer**:
- On-site or Remote in Portugal
- Health Coverage and Private Health Care.
- Attractive Salary package.
- Performance bonus, meal allowance.
- Career growth opportunities in a multicultural environment.
- Relocation support if you're outside Lisbon.
**What we're looking for**:
- Dutch C1/C2
- English B2
- Ability to resolve customer concerns and create a seamless customer experience.
- Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices.
- Ability to walk customers through complex procedures from start to finish.
- EU Citizenship or Portuguese residence card.
Pay: 1,300.00€ - 1,600.00€ per month
Application Question(s):
- Are you authorized to work in Portugal?
**Language**:
- Dutch C1/C2 (required)
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