Urgent: 16.10 Customer Care in French

**Conseiller Clientèle (Français) - Marque de Produits de Beauté - Lisbonne Oriente**

**Location: Portugal (mainland)**

**Highlights**:

- **Start Date: 16.10**:

- **Rotational shifts: Monday to Saturday** 8:00 - 19:00 (Portuguese time), with Sunday + 1 rotating day off
- **We offer remote recruitment process**:

- No Experience Required, Training Provided
- **REMOTE WORK - You will receive the necessary technical equipment (headset and computer) free of charge via courier to perform your duties from home**

Our client is a leading global beauty and cosmetics brand known for offering a wide range of premium products. They are committed to providing exceptional customer service and a unique shopping experience.

**As a French-speaking Customer Advisor, You will**:

- Be the first point of contact for French-speaking customers
- **Support the after-sales process, including the management of online orders and refunds**:

- Manage and escalate complaints when necessary
- Respond to customer queries and resolve their doubts
- Offer suggestive sales and cross-sells when appropriate

**Competitive Salary and Compensation System**:

- **Base salary: 1050 € gross x 12 months**(or 900 € gross x 14 months) - you choose the payment schedule
- **€45 / month** - fixed project bonus
- **Up to €100 gross performance bonus**:

- **Meal voucher**:€7.23 net/day (approx. **€145/month**) - paid via meal card
- **€20/month** - transport subsidy
- Your average _**monthly gross salar**_y ranges _**from**_**€1,115 to €1,360**_

**What We Offer**:

- **Start Date: 16.10**:

- Full-time 6 months Employment Contract with possibility of extension (according to Portuguese law)
- **Rotational working schedule: Monday to Saturday** 8:00 - 19:00 (Portuguese time), with Sunday + 1 rotating day off
- **WORK FROM HOME possibility - across Portuguese mainland**:

- “Bring a Friend” program with attractive incentives
- Private health insurance from day 1
- **Online recruitment process**

**What We Expect from You**:

- **You speak French (minimum C2 level)**:

- **You speak English (minimum B2 level)**:

- **You live in Portugal (Mainland)**:

- **No experience required, training provided**:

- You are looking for an energetic environment

**EU citizenship or a residence permit in Portugal is required**

**Ready for a new adventure with us?**

frenchjobsportugal #trabalhoremoto #customeradvisor #francophoneportugal #assistanceclientele #jobinportugal #remoteportugal #frenchspeakingjob #atendimentoaocliente #trabalhoemcasa #recrutementfrancais #careerinportugal #francophonejob #supportclientfr #workfromhomeportugal

Pay: 1,115.00€ - 1,360.00€ per month

Application Question(s):

- What is the earliest possible date for you to start?
- Have you ever worked with Concentrix or Webhelp in Portugal? Please leave the notes here:

- Is your English at working proficiency level (min. B2)?
- Are you legally authorized to work in Portugal?
If you are not an EU citizen, confirm your work permit / residency status for Portugal:

- Is French your first language?
- Your current location (city):

- Outside of Portugal CANDIDATES: If you are living ABROAD now, are you ready to relocate to Portugal? If so, when is this possible for you?
- Are you ready to work remotely in Portugal (mainland)?

**Education**:

- High school or equivalent (required)

**Language**:

- English (min. B2) (required)
- French (C2-native) (required)

Expected Start Date: 16/10/2025