Night Auditor

Come join the future of hospitality and be the new F&B host of our brand-new Porto location **We're looking to onboard the team by November 2024.** **Your Mission Should You Choose To Accept It** We're opening our first Social Hub in Portugal and we couldn't think of a better place to do it than in Porto. Located in the heart of the Praça de Dom João in the city centre of Porto, The Social Hub will operate 310 rooms, a restaurant and rooftop-bar, as well as a thriving co-working community. We're so much more than just a hotel. Are you ready to reimagine hospitality with us and establish TSH in the heart of the Portuguese community? As our Night Auditor (Community Host), you'll be operating in all of our front of house areas, making sure that each guest is having the best possible TSH-experience. Whether you're providing a flawless welcome and check in, awesome service in our restaurant and bars or just having a chat to make their stay truly unforgettable ― you are at the forefront of our guest facing operation. You know everything about our products and how to (cross-)sell these to our guests. And it's because of you that everyone who enters our Porto-location will become a raving fan of TSH instantly **In Case You Don't Know Who We Are**: Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly - be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. **What You'll Do** - You make sure everyone gets a warm welcome as soon as they walk in - You'll help our guests at our self-check-in kiosks (we have no reception desk) - You'll be a secret concierge to the city, answering all of your guests' questions about the best places to visit, eat, shop or party - Tidy home's a happy home. You'll make sure everything is spick and span in all areas and ready for the following shift - You'll help our guests with any requests or demands regarding our facilities (you may even pick up some new tech skills along the way) **Who You Are** - You are able to take care of the Front Office during the Night Shift - You have a flexible, hands-on, motivated and positive approach - You're an octopus that loves to get your dexterity skills into action - You have at least 2 years of experience as a Night Auditor - You love responsibility and handle stressful peak periods like a pro - Fluent in English and preferably Portuguese - Know any other languages? The more the merrier - Hard working, responsible and a "let's do this" mentality - You're a European citizen or legally allowed to work in Portugal **What We Offer** - The opportunity to work at a dynamic, multi-national company. Not just another hotel - we're a game changing innovator, challenging every convention and defining the future - The chance to learn and grow in your role with the potential for future growth - Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family - A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.