Senior UX Researcher

At Dashlane we believe in leading with employee choice and respect peoples' different needs and preferences. Our interview process follows this same principle. Currently, most people are choosing to interview remotely via Zoom. If you have different preferences, we welcome you to discuss them with us and we will do our best to accommodate._

**About Dashlane**

Dashlane's mission is to make security simple for millions of organizations and their people. We empower businesses of every size to protect company and employee data while helping everyone easily log in to the accounts they need—anytime, anywhere. Over 17 million users and 20,000 businesses in 180 countries use Dashlane for a faster, simpler, and more secure internet.

We continue to be an employee-choice hybrid workplace, with some people working remotely, some in our offices in Paris, New York, and Lisbon, and some doing a mix that suits them and their roles.

Our global team is united by a strong sense of community and passion for improving the digital experience of our users. Learn more about how we work, how we hire, and the benefits of being a Dashlaner in our Life at Dashlane page.

Are you a seasoned UX researcher, with unending curiosity and rigor? Are you passionate about putting the customer at the heart of product development and innovation? Does the prospect of being at the heart of a research function that empowers hundreds of colleagues to make more informed decisions? Join Dashlane as a Senior UX Researcher and take part in a mission to create beautiful and usable software with global impact.

**About the Role**

As a Senior UX Researcher, you bring a wealth of experience on how to foster a culture and practice of evidence and knowledge. You thrive in interdisciplinary teams, and believe in a model where everyone in the company is empowered to do research. You are equally comfortable conducting generative, strategic research and supporting colleagues testing propositions, hypotheses and designs. You are a curious and rigorous practitioner of research, and know how to translate your experience into mentoring and supporting others in their research journey.

**Location**

At Dashlane, depending on your role, you'll be able to opt to work from the office or remotely. Due to legal constraints, at the moment Dashlane can only hire remotely in one of the three countries we have offices (Portugal, France and the USA).

This position's location is flexible within France and Portugal, and you can also opt to work in our Paris or Lisbon office. We also offer relocation support.

**At Dashlane you will**:

- Design and conduct research initiatives that help develop and define human/business needs into a coherent set of insights that inform and influence our product and UX strategies
- Uncover deep and relevant insights, and ensure these are translated into actionable outcomes that affect our product design, whether through relevant recommendations or through leading ideation sessions
- Support and mentor colleagues across disciplines through guidance, mentoring, facilitation and the effective management of the knowledge of our customers
- Participate in the development of a scalable, democratized research operation, developing and maintaining processes, tools and documentation.

**Requirements**:

- 5+ years of experience with both qualitative and quantitative research methods
- 2+ years of experience leading, designing, and conducting research activities in a product development context
- Fluent in English

**We're Also Looking For**:

- Experience with ResearchOps practices including knowledge management, participant recruitment and panel management
- Experience conducting product research in both B2C and B2B contexts
- Experience mentoring or advising others, including juniors and non-research practitioners, in research methods
- Ability to effectively communicate research insights to product teams and executive leaders
- Strong collaboration and facilitation skills
- Bonus if you have knowledge or awareness of the cybersecurity space

**Diversity, Equity, Inclusion and Belonging at Dashlane**:
As a truly international company—founded in France and distributed across France, US and Portugal—Dashlane thrives off diverse perspectives. We value all aspects of diversity: gender identity, sexual orientation, ability, ethnic origin, social background, age, lifestyle, and more. We are committed to hiring a diverse community and fostering a culture where everyone is heard and belongs. See more about this here.

**Your interview experience**: