Regional Staff Relations Lead

**HOW MIGHT YOU DEFY IMAGINATION?**

**THE AMGEN CAPABILITY CENTER IN LISBON, PORTUGAL (ACCP**) will be home to over 300 multi-national and multi-cultural employees, representing a broad range of cross-functional capabilities, including Commercial, General and Administrative, Information Systems, Research and Development, and more. The ACCP will offer rich career growth and development opportunities, regional and global exposure, and the opportunity to LIVE, WIN and THRIVE in one of Europe’s most attractive cities.

Our ACCP brand-new offices are located in Sete Rios, in the vibrant city center of Lisbon.

If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that read over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.

**Regional Staff Relations Lead (ELMAC)**

**Live**:
**WHAT YOU WILL DO**

The Regional Staff Relations Lead is responsible for HR investigations and Staff Relations work and initiatives in Amgen’s Europe, Latin America, Middle East, Africa and Canada (“ELMAC”) region. The Regional Staff Relations Lead also will collaborate closely with regional HR leaders, country HR Business Partners, and other HR Centers of Excellence to educate managers and staff on Amgen HR policies and investigations processes.

The Regional Staff Relations Lead reports to the Sr. Manager Staff Relations Investigations. Staff Relations is a specialized HR function that partners closely with managers, Compliance, Legal, and partners in HR to protect Amgen values, investigate potential violations of HR policies, provide practical advice and direction on the coaching staff and managers, and advise on performance and behaviors management, involuntary terminations, and workplace accommodations. This role will be based at the Amgen Capability Center in Lisbon, Portugal (ACCP) which will be home to over 300 employees, representing a broad range of cross-functional capabilities.

**The responsibilities of the role will include**:

- Serve as a primary escalation point for business leaders and HR partners on HR investigations in the region.
- Conduct and/or advise thorough, timely, and impartial internal HR investigations in the ELMAC region involving staff members at all levels of the organization.
- Identify relevant investigation issues; plan, schedule, and conduct effective interviews; effectively assess witness credibility; and gather and analyze evidence and Amgen policies to make well-reasoned conclusions.
- Draft well-written investigation plans, summaries, and other investigation records.
- Provide investigation updates and findings to HR colleagues, business leaders, and other internal partners and collaborators in a clear, concise manner.
- As needed, source and use third-party investigators and/or translators to assist in the completion of timely and objective investigations.
- Maintain confidentiality and sensitivity to all issues, and conduct investigations objectively.
- Maintain metrics of all investigations conducted in the region; identify trends based on the data; and present metrics and trends to partners and leaders.
- Identify and implement continuous improvement opportunities and best practices for internal HR investigation processes.
- Serve as a resource for employee relations matters to HR partners in the region.
- Act as an expert in the region on best practices in the staff relations space, maintaining strong consistency and connectivity with the Global Staff Relations team.
- Partner with regional/local HR, Compliance, and Learning & Development to create and deliver training on key HR policies and on reporting suspected violations of policies.
- Support the evolution of employee relations capabilities across the region, and act as an expert, trainer, and mentor on effective HR investigations.

**WIN**:
**WHAT WE EXPECT OF YOU**

**Minimum requirements**:

- University Degree, preferably in Law
- 5+ years working in HR investigations
- Proficient in English
- Excellent communication skills

**Preferred requirements**:

- Employee relations or employment law experience
- In-depth knowledge of applicable employment laws, regulations, and business practices related to the field of HR
- Fluent in a language spoken in the ELMAC region (e.g., Spanish, Turkish, Arabic)
- Experience working and/or living in Europe, Latin America, the Middle East, Africa and/or Canada
- Ability to spot potential HR, Compliance, and Legal issues when presented with complex fact patterns, and to escalate accordingly
- Experience working in an environment with unions and/or works council
- Proficiency in Microsoft Office suite, collaboration tools such as Microsoft Teams and WebEx, Workday, and