Empregos actuais relacionados com Trainer - English Speaker (M/F) - Porto - Transcom
-
Personal trainer
2 semanas atrás
Porto, Portugal VivaGym Portugal Tempo inteiroA VivaGym está comprometida em fornecer uma experiência "world class" de fitness aos seus sócios. Os nossos ginásios estão equipados com máquinas inovadoras de última geração e a equipa é selecionada com base nas suas qualificações profissionais, experiência na área e também por terem uma excelente orientação para o "customer service"....
-
Csr French Speaker
1 semana atrás
Porto, Portugal Transcom Tempo inteiro-CSR French Speaker (M/F)**Location**:Portugal, Porto **Job category**:Customer Service Representative (CSR) **Language**:English, French - “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status,...
-
Csr Spanish Speaker
Há 7 dias
Porto, Portugal Transcom Tempo inteiro-CSR Spanish Speaker (M/F)**Location**:Portugal, Porto **Job category**:Customer Service Representative (CSR) **Language**:English, Spanish - “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran...
-
Group Trainer
2 semanas atrás
Porto, Portugal Holmes Place Portugal Tempo inteiro**Description**: O **Holmes Place** procura **Group Trainer (M/F)**, apaixonado pela profissão que partilhe da nossa visão: “Making Health and Fitness Enjoyable”. **Descrição da Função**: Organização de aulas de grupo seguras, eficazes e dinâmicos, prescrição de treinos em grupo, concepção das suas próprias coreografias ou réplica de...
-
Personal Trainer
Há 7 dias
Porto, Portugal Holmes Place Portugal Tempo inteiro**Description**: O **Holmes Place** procura **Personal Trainer (M/F)**, apaixonado pela profissão que partilhe da nossa visão: “Making Health and Fitness Enjoyable”. **Descrição da Função**: Prescrição de treinos seguros, progressivos e individualizados adaptados às características, necessidades e desejos dos nossos sócios. **Perfil...
-
Contact Center Trainer
Há 3 dias
Porto, Portugal Salt Services Tempo inteiroWe are seeking a dynamic and experienced **Contact Centre Trainer** to join our team. The role involves designing, delivering, and evaluating training programs for new and existing contact centre agents. You will be responsible for equipping staff with the skills needed to excel in customer service, sales, and technical support, ensuring compliance with...
-
Trainer
2 semanas atrás
Porto, Portugal Transcom Tempo inteiroTrainer-** Location**:Portugal, Porto ** Job category**:Operations ** Language**:English, Finnish, Swedish-- - Join us and help shape the future of customer service. As a Customer Service Trainer, you’ll be the driving force behind our team’s success. You’ll design and deliver engaging training programs that empower our agents to deliver world-class...
-
Trainer
3 semanas atrás
Porto, Portugal Transcom Tempo inteiroJoin us and help shape the future of customer service. As a Customer Service Trainer, you’ll be the driving force behind our team’s success. You’ll design and deliver engaging training programs that empower our agents to deliver world‑class customer experiences. Key Responsibilities: - Design and implement comprehensive training programs tailored...
-
Quality Analyst and Trainer
3 semanas atrás
Porto, Portugal Blu Selection Tempo inteiroAre you passionate about training, quality assurance, and helping teams achieve excellence? We are looking for a French Trainer & Quality Analyst for our client. This role offers the opportunity to work closely with teams, deliver impactful training sessions, ensure service quality, and contribute to a positive work environment. As a Quality Analyst and...
-
Dutch-speaking Quality Analyst/trainer
Há 5 dias
Porto, Portugal Transcom Tempo inteiro-Dutch-speaking Quality Analyst/Trainer**Location**:Portugal, Porto **Job category**:Operations **Language**:English, Dutch - Transcom is a global community of customer experience experts - nimble, driven, and committed to the brands we serve. Right now, we’re searching for a Customer Service Trainer to mentor, and drive your team to deliver outstanding...
Trainer - English Speaker (M/F)
2 semanas atrás
Trainer - English Speaker (M/F)-** Location**:Portugal, Porto
** Job category**:Operations
** Language**:English--
- Join us and help shape the future of customer service. As a Customer Service Trainer, you’ll be the driving force behind our team’s success. You’ll design and deliver engaging training programs that empower our agents to deliver world-class customer experiences.
Key Responsibilities**:
Design and implement comprehensive training programs tailored to the needs of our customer service team;
- Effectively communicate complex product information, service procedures and customer handling techniques;
- Facilitate training sessions on soft skills such as active listening, empathy and effective communication;
- Assess trainee performance through regular evaluations and provide constructive feedback to improve their skills;
- Stay updated on industry trends and best practices, and incorporate them into training programs;
- Work closely with team leads and managers to identify training needs and measure the impact of training initiatives;
- Contribute to the development and maintenance of our knowledge base to ensure accurate and up-to-date information.
Required Qualifications**:
Fluency in English (C1+ mandatory);
- Proven experience as a trainer or similar role;
- A deep understanding of customer service principles and practices;
- Ability to tailor training materials to different learning styles;
- Strong organizational and time management skills;
- Proficiency in relevant training methodologies and tools;
- Availability to work on site;
- Availability for flexible working hours.
What’s in it for you?**
- Salary based on your knowledge and experience;
- Access to internal and external training programs to continuously enhance your skills;
- Autonomous working in a position of responsibility;
- An international and friendly work environment in a multinational company.
What is life like at Transcom?**
Transcom is a global multinational customer experience specialist providing consulting, customer service, sales, technical support and collections services through our extensive network of contact centers and remote agents.
We are 30 000 customer experience specialists in over 69 contact centers in 26 countries, providing services in 33 languages to global brands in a variety of industries. Transcom is a company committed to equal opportunities between men and women.
At Transcom, we are strongly committed to our customers and to our team. Every day, someone starts his or her journey with Transcom, harnessing the current potential and transforming it into skills for the future. We are recognized for working hard, for working as a team, and for supporting each other.
We are Transcom - there is no limit to how far we can go together.
