Transactional Support Lead Specialist

**Position Snapshot**

Location: Linda-a-Velha, Lisbon, Portugal
Company: Nestlé Business Services Lisbon (NBS Lisbon)
Full-time
Leadership skills

**Position Summary**

For our NBS Lisbon Source to Pay End-to-End, we are currently looking for a Transactional Support Lead. This professional will be responsible to manage the Transactional Support team and the daily claims in a timely manner, in order to ensure the continuity of supply of goods/services, drive conversations with key stakeholders and support the alignment of Transactional Support in Lisbon with the IBS’ strategy.

**A day in the life of...**
- Ensure the timely generation of Purchase Orders from Purchase Requisitions in adherence to the Procurement policies and standards and NBS SLAs;
- Timely resolution of parked, blocked and GI/IR issues and escalation of critical ones to Buyers;
- Guarantee the accuracy of procurement related to transactional data;To warrant standard routines are updated for any potential legal or process changes;
- Participate in the monitoring of SLAs and KPIs in order to ensure appropriate actions/plans to correct deviations;
- Engage the KPIs trends (SLAs), diagnosis of root causes, of mistakes/errors and problem solving using the NCE tools;
- Actively support NCE awareness, leverage and capture NCE potential through the usage of DORs/WORs/MORs/GSTD/FI;
- Alignment with IBS S2P strategies and develop the necessary actions for project implementation in the center;
- Responsible for issue escalation to the relevant stakeholders.

**What will make you successful**
- End to End Business Insight;
- Manage compliance;
- Optimize and manage performance;
- Ability to Prioritize tasks/good organizational skills;
- Attention to details;
- Ability to cope in fast paced environment;
- Incline to continuous improvement;
- Capacity to build and maintain a trustful relation with the key stakeholders and decision makers;
- Good Communication in English, business writing and speaking skills;
- Knowledge in Microsoft tools, SAP and Power BI;
**Position Snapshot**

Location: Linda-a-Velha, Lisbon, Portugal
Company: Nestlé Business Services Lisbon (NBS Lisbon)
Full-time
Leadership skills

**Position Summary**

For our NBS Lisbon Source to Pay End-to-End, we are currently looking for a Transactional Support Lead. This professional will be responsible to manage the Transactional Support team and the daily claims in a timely manner, in order to ensure the continuity of supply of goods/services, drive conversations with key stakeholders and support the alignment of Transactional Support in Lisbon with the IBS’ strategy.

**A day in the life of...**
- Ensure the timely generation of Purchase Orders from Purchase Requisitions in adherence to the Procurement policies and standards and NBS SLAs;
- Timely resolution of parked, blocked and GI/IR issues and escalation of critical ones to Buyers;
- Guarantee the accuracy of procurement related to transactional data;To warrant standard routines are updated for any potential legal or process changes;
- Participate in the monitoring of SLAs and KPIs in order to ensure appropriate actions/plans to correct deviations;
- Engage the KPIs trends (SLAs), diagnosis of root causes, of mistakes/errors and problem solving using the NCE tools;
- Actively support NCE awareness, leverage and capture NCE potential through the usage of DORs/WORs/MORs/GSTD/FI;
- Alignment with IBS S2P strategies and develop the necessary actions for project implementation in the center;
- Responsible for issue escalation to the relevant stakeholders.

**What will make you successful**
- End to End Business Insight;
- Manage compliance;
- Optimize and manage performance;
- Ability to Prioritize tasks/good organizational skills;
- Attention to details;
- Ability to cope in fast paced environment;
- Incline to continuous improvement;
- Capacity to build and maintain a trustful relation with the key stakeholders and decision makers;
- Good Communication in English, business writing and speaking skills;
- Knowledge in Microsoft tools, SAP and Power BI;