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German-speaking Sales Advisor and Virtual Coach For
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Fixed term Full-time Do you speak German and you enjoy digital interaction with people? We are looking for a passionate, high-performing Virtual Coach to bring remote Sales Support for Philip Morris International clients. Work for a big company and join a multicultural Lisbon team with this job offer **Sales Advisor and Virtual Coach for Philip Morris Lisbon with German** **The company**: Welcome to Philip Morris International or the future of electronic cigarettes. The global corporation is revolutionizing the smoking market with the latest product "IQOS". This mixture of classic and electronic cigarettes is a new Philip Morris construction that contains atomized tobacco heated up to 350 degrees, but not burned at even higher temperatures than traditional cigarettes. As there is no incineration in the process, the health risk is reduced. This is a different e-cigarette. **Your opportunity**: Become part of the Philip Morris International IQOS Support Team based in Lisbon You can expect an exciting and international working atmosphere. **The role**: Together with your colleagues, you will help the company achieve growth and hit sales targets by successfully managing customer relationships. **This is your New Job in Lisbon if** - You have excellent German communication skills and you are fluent in English (spoken and written) - You are able to work for the project from Monday to Friday, between 8:00 am and 8:00 pm. - You are happy to work on a shift system (you will be informed about your work schedule in advance) - You have excellent communication skills - You like helping others - You enjoy working in a fast-paced environment **Experience in Sales/Customer Service is a plus **Your day to day at work**: - Act like a virtual coach, capable of understanding customer’s challenges and tailor a solution adapted to their needs by chat, WhatsApp or Facebook chat - Assist customers that have already expressed a clear interest in IQOS products (they have asked for contact or have been recommended by friends) - Provide detailed information about IQOS products - Answer questions and doubts about the use of IQOS in a professional way - Help with online ordering - Follow-up discussions after the product's trial period has expired in order to clarify any questions the customer may have **Keywords to success as a Virtual Coach**: - Empathy - Team-player - Digital - Outgoing **Benefits**: - Intensive training for all new employees to get an insight into your future field of work, in software systems for electronic data processing and customer relationship management - Competitive salary +Christmas bonus - Vacation (22 days per year) and public holidays - Your workplace will be the modern Expo Atlântico branch - Fixed-term, renewable employment contract with an initial duration of 12 months - Possibility of permanent employment after 24 months - Private health insurance from the signature of the employment contract - Relocation package for #cityjobbers coming from abroad (within Europe): pick-up from the airport and administrative support for your integration in Portugal, subsequent reimbursement of flight costs, free annual flight home, accommodation in a room in a company apartment in Lisbon - Free Portuguese courses - Training allowance (net amount)
