Customer Support Representative
2 semanas atrás
Position: Customer Support Representative
Location: Porto, Portugal
Employment type: Full-time
**DUTIES AND RESPONSIBILITIES**:
- Provide optimal advice regarding various client queries related to cosmetic products
- Respond to customers queries in timely and efficient manner
- Provide clear information about products and service
- Deliver a positive attitude towards the brand
- Achieve strong customer satisfaction with a focus on quality and results
- Maintain and update all job-related administrative forms.
**REQUIREMENTS**:
- Native/fluent in Greek, both verbal and written
- Fluent in English (at least B2 level)
- At least 6 months experience in Customer service roles will be considered as an advantage
- Knowledge of Banking industry will be considered as an advantage
- Computer literate with sound knowledge of Microsoft Office package
- Excellent communication skills with solid negotiating skills
- Resourceful and stress resilient personality that can adapt and remain calm in all situations
- Ability to work independently, while being team player at the same time.
**BENEFITS**:
- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential.
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