Customer Delight for Social Media

2 semanas atrás

Lisboa, Portugal WTS Portugal Tempo inteiro

You are Turkish speaker and you are a Social Media addict? We are recruiting **Customer Delight for Social Media - Turkish speaking to Lisbon** in Portugal

**Your working day**:

- Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain;
- Provide pre and post-sales support for all self-service products;
- Provide product and tool support to enhance clients’ experience;
- Identify trends and solve problems facing multiple SMB clients;
- Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions.
- Provide vital product insights and feedback from customers to engineering.

**What you need to know to have a chance of getting this job**:

- Fluent in Turkish & good English
- Great communication
- Aptitude for problem-solving
- Excellent communication skills: verbal, written, listening skills
- High school diploma or equivalent (mandatory)
- **Valid work permit in Portugal**

**You will benefit**:

- 12-month renewable contract
- Work in office in sunny Lisbon
- Initial training during 3 weeks
- Work schedule : Monday to Sunday between 7am to 10pm // 8h per day with 2 days off per week // Rotating shift & Days off
- Private Heathcare & Dentalcare from contract signature
- Stable work and career progression;
- Great activities
- Airport Pick-up
- Flight refund after 9 month in the company
- Accommodation in a room in a flat shared with others employees
- **Starting date : March 2025**_

Ability to commute/relocate:

- Lisboa, Distrito de Lisboa: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Customer Service: 1 year (preferred)

**Language**:

- English fluent B2 (required)
- Turkish fluent C2 (required)

License/Certification:

- Work Permit in Portugal (required)

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