Remote German Speaking Customer Support

1 semana atrás

Faro, Portugal Speakit Jobs Tempo inteiro

Are you the best professional solving issues? Can you transform a problem into a good experience? Are you fluent in German? Then, work as Customer Support

The best professionals, processes and software-tools will give you support. Also, you will have crucial training.

Are you ready for your new adventure? Apply

Whomever you are, whatever you do, bring your ambition, ideas and determination and come drive our business into the future.

We need those who want to play their part and drive value. Those who want to live their dreams and embrace a world of opportunities.

What you need:

- Fluent level of written and verbal communication skills in German;
- Good level of written and verbal communication skills in English (minimum B2);
- Customer oriented with strong decision-making skills as a Customer & Technical Support;
- Excellent communication and good argumentation skills;
- Ability to solve technical issues creatively;
- Ability to build and maintain positive relationships with customers;
- Basic knowledge of Windows and MS Office.

**What you'll do**
- Working as a Customer Support, you’ll have to be a relentless advocate for the customers and their issues;
- Ensure customer satisfaction, presenting creative solutions to their issues;
- Make an effort to regained customer’s confidence in the brand;
- Provide recommendations to engage with customer’s needs;
- Have a central role within the internal organization.

**Benefits**:

- Excellent work opportunity in a leading multinational company;
- International career in a multicultural environment;
- Possibility of cooperation with leaders in various industries;
- Stable work and career progression;
- Long-term development opportunities;
- Respectful and inclusive environment;
- A wealth of opportunities to progress and move business areas projects;
- Flexibility & Work/life balance as a Customer & Technical Support;
- Health Insurance since day one in the company;
- Possibility to live in one of our apartments;
- Initial flight expenses refund;
- Annually complementary return flight to your home country (within Europe);
- Free healthy meals in the cafeterias, such as soup, bread, salad and fruit;
- Free Portuguese language courses, sport activities and organized events.

**Tipo de oferta**: Período Integral

Horário de trabalho:

- Dias úteis e fins de semana
- Turno rotativo

Requisito de idioma flexível:

- Português Não Necessário

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